no welcome ring

[rishuk]

hi ,today i have installed vicidial 2.04 but there is a problen no ring coming on login. and also nothing happens on CLI.

plz help

[williamconley]

Can this phone dial out through asterisk?

What kind of phone is it? SIP? Grandstream?

How is the phone set up in the phones management interface in vicidal admin?

You could also post the context definition for this phone from SIP.conf (or wherever it is defined, but be sure to show us the #includes all the way back to SIP.conf if it's not in there).

[rishuk]

thankx for reply. i reinstall whole thing it works now but in closer campaign i my call hangup without going to agents. and cli shows.

Executing Goto("SIP/81.201.84.26-08d327b0", "closer1|s|1") in new stack
-- Goto (closer1,s,1)
-- Executing Ringing("SIP/81.201.84.26-08d327b0", "") in new stack
-- Executing Wait("SIP/81.201.84.26-08d327b0", "1") in new stack
-- Executing Playback("SIP/81.201.84.26-08d327b0", "wel") in new stack
-- Playing 'wel' (language 'en')
-- Executing AGI("SIP/81.201.84.26-08d327b0", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("SIP/81.201.84.26-08d327b0", "call_inbound.agi|SALES607-----5104392607-----Closer----------999-----1") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_inbound.agi
-- AGI Script call_inbound.agi completed, returning 0
-- Executing Hangup("SIP/81.201.84.26-08d327b0", "") in new stack
== Spawn extension (closer1, s, 6) exited non-zero on 'SIP/81.201.84.26-08d327b0'


my extensions.conf 's closer portion is

[closer1]
exten => s,1,Ringing
exten => s,2,Wait(1)
exten => s,3,Playback(wel)
exten => s,4,AGI(agi://127.0.0.1:4577/call_log)
exten => s,5,AGI(call_inbound.agi,SALES607-----5103456607-----Closer----------999-----1) ^M
exten => s,6,Hangup

i also tried agi-VDAD_ALL_inbound instead of call_inbound but samething. plz suggest...



quote="williamconley"]Can this phone dial out through asterisk?

What kind of phone is it? SIP? Grandstream?

How is the phone set up in the phones management interface in vicidal admin?

You could also post the context definition for this phone from SIP.conf (or wherever it is defined, but be sure to show us the #includes all the way back to SIP.conf if it's not in there).[/quote]