vicidial 2.0.4 callerid problems

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

vicidial 2.0.4 callerid problems

Postby eliasferreyra » Wed Jan 02, 2008 10:36 pm

hello happy new year to all :)

well..
im having problem with my vicidial 2.0.4 installation because i specified any callerid on the compaign but it doesnt send the number to the customer

can anybody helpme???
eliasferreyra
 
Posts: 367
Joined: Wed Jul 18, 2007 3:27 pm

Postby enjay » Thu Jan 03, 2008 3:07 pm

What kind of trunks do you have? What DOES show up on callerid?
enjay
 
Posts: 806
Joined: Mon Jun 19, 2006 12:40 pm
Location: Utah

hello

Postby eliasferreyra » Thu Jan 03, 2008 8:59 pm

im using sip with mxvoice trunk
eliasferreyra
 
Posts: 367
Joined: Wed Jul 18, 2007 3:27 pm

Postby rajeevpn » Sun Jan 06, 2008 2:21 pm

Does your carrier support caller-id 'spoofing' - many VoIP service providers do not let you do set your own outbound caller id. Your best bet is to try with one that you know will support that like gafachi or vitelity and then test with mxvoice. Of course, you can simply call mxvoice and ask :)

rajeev
rajeevpn
 
Posts: 48
Joined: Wed Aug 16, 2006 7:42 am

Postby ramindia » Thu Jan 10, 2008 9:55 pm

Hi

I suggest you to buy one DID

and start sending that as a caller ID will be good idea
than spoofing the fake DID

ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
ramindia
 
Posts: 688
Joined: Wed Oct 11, 2006 4:06 am
Location: India

hello

Postby eliasferreyra » Fri Jan 11, 2008 7:53 am

the problem is that my sip provider has
asterisk 1.4
and i have 1.2
and it must be the problem with caller-id i send the callerid but his server doesnt send it to the customer :)


ram any idea to use any variable to specify any callerid to my asterisk to tha voip provider can recognize my callerid?
eliasferreyra
 
Posts: 367
Joined: Wed Jul 18, 2007 3:27 pm

Postby ramindia » Fri Jan 11, 2008 10:48 am

Hi

its does not care, but if the provider blocking the caller ID
you need to talk to them and ask some solution or
buy one DID from them

ram
Kindly post your feedback, if this solution works.
so its very usefull for others who join later as a NEWBIE.
ramindia
 
Posts: 688
Joined: Wed Oct 11, 2006 4:06 am
Location: India

Postby mcargile » Wed Jan 16, 2008 1:45 pm

There is no issue with sending CallerID between 1.2 and 1.4.

Most providers do not allow you to set your outbound caller id to a DID other than one you have through them. The only reputable providers that do make you sign contracts stating that you will not send caller id other than one you already own.

I would do as ram suggested and purchase a DID through your provider and set that as the caller id or contact your providers tech support.
Michael Cargile | Director of Engineering | ViciDialGroup | http://www.vicidial.com

The official source for VICIDIAL services and support. 1-888-894-VICI (8424)
mcargile
Site Admin
 
Posts: 617
Joined: Tue Jan 16, 2007 9:38 am


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 102 guests