/agc/vicidial.php not connecting help needed

[abhasbajpai]

am running FC 4 with apatche preinstalled
i have followed all the steps of scratch install to the end
with creating the tabels in mysql till

insert into vicidial_statuses values('XFER','Call Transferred','Y');

quit
when i type
/home/cron/ADMIN_adjust_GMTnow_on_leads.pl
the error is
no command line options set
now when i go to
http://10.10.10.66/agc/vicidial.php
the screen pop where we have to put phone login and pass
i put the phone login and pass
which i made
http://10.10.10.66/astguiclient/admin.php
and user in
http://10.10.10.66/vicidial/admin.php
that 1113 and pass is 1234
now when i click submit button
no next page open
it dosent find anything and searches for the page
screen -r gives me this
There are several suitable screens on:
7773.ASTsend (Detached)
7617.ASTVDauto (Detached)
Type "screen [-d] -r [pid.]tty.host" to resume one of them.


help me please
BTW astrisk in manually dialing fine

[mflorell]

Post results of this command:
/home/cron/AST_VDhopper.pl --debugX

[abhasbajpai]

----- DEBUG -----


----- SUPER DEBUG -----

TIME DEBUG: -5|-5|0| GMT: 19:14
SELECT * FROM vicidial_lists where active='N';Inactive Lists: 0
CALLBACK HOLD: 0|SELECT count(*) FROM vicidial_callbacks where callback_time <=
'2006-08-16 14:14:49' and status='ACTIVE';|

|GMT-DAY-HOUR| |13.00-4-814||12.75-4-759||12.50-4-744||12.25-4-729||12.00-4
-714||11.75-4-659||11.50-4-644||11.25-4-629||11.00-4-614||10.75-4-559||10.50-4-5
44||10.25-4-529||10.00-4-514||9.75-4-459||9.50-4-444||9.25-4-429||9.00-4-414||8.
75-4-359||8.50-4-344||8.25-4-329||8.00-4-314||7.75-4-259||7.50-4-244||7.25-4-229
||7.00-4-214||6.75-4-159||6.50-4-144||6.25-4-129||6.00-4-114||5.75-4-59||5.50-4-
44||5.25-4-29||5.00-4-14||4.75-3-2359||4.50-3-2344||4.25-3-2329||4.00-3-2314||3.
75-3-2259||3.50-3-2244||3.25-3-2229||3.00-3-2214||2.75-3-2159||2.50-3-2144||2.25-3-2129||2.00-3-2114||1.75-3-2059||1.50-3-2044||1.25-3-2029||1.00-3-2014||0.75-3-1959||0.50-3-1944||0.25-3-1929||0.00-3-1914||-0.25-3-1859||-0.50-3-1844||-0.75-3-1829||-1.00-3-1814||-1.25-3-1759||-1.50-3-1744||-1.75-3-1729||-2.00-3-1714||-2.25-3-1659||-2.50-3-1644||-2.75-3-1629||-3.00-3-1614||-3.25-3-1559||-3.50-3-1544||-3.75-3-1529||-4.00-3-1514||-4.25-3-1459||-4.50-3-1444||-4.75-3-1429||-5.00-3-1414||-5.25-3-1359||-5.50-3-1344||-5.75-3-1329||-6.00-3-1314||-6.25-3-1259||-6.50-3-1244||-6.75-3-1229||-7.00-3-1214||-7.25-3-1159||-7.50-3-1144||-7.75-3-1129||-8.00-3-1114||-8.25-3-1059||-8.50-3-1044||-8.75-3-1029||-9.00-3-1014||-9.25-3-959||-9.50-3-944||-9.75-3-929||-10.00-3-914||-10.25-3-859||-10.50-3-844||-10.75-3-829||-11.00-3-814||-11.25-3-759||-11.50-3-744||-11.75-3-729||-12.00-3-714||-12.25-3-659||-12.50-3-644||-12.75-3-629|
|SELECT * FROM vicidial_call_times where call_time_id='24hours';|
Starting hopper run for 11 campaign- GMT: 24hours HOPPER: 500
hopper DONE cleared: 0
|DELETE from vicidial_hopper where campaign_id='11' and status IN('DONE');|
hopper GMT BAD cleared: 0
|DELETE from vicidial_hopper where campaign_id='11' and ((gmt_offset_now IN('99') ) );|
hopper READY count: 500
|SELECT count(*) from vicidial_hopper where campaign_id='11' and status='READY';|
DONE... Exiting... Goodbye... See you later... Really, I mean it

[abhasbajpai]

and for
/home/cron/AST_VDauto-dial.pl --debug
i recive
-bash: /home/cron/AST_VDauto-dial.pl: No such file or directory

ntpd is running
[root@mac1 ~]# service ntpd status
ntpd (pid 2644) is running...
is ntpd diffrent from ntpdate
thanks

[mflorell]

AST_VDauto_dial.pl has an underscore not a dash for the second break.

[abhasbajpai]

this is the output of
AST_VDauto_dial.pl





loop counter: |5759999|
TIME DEBUG: -5|-5|0| GMT: 23:12
2006-08-16 18:12:36|LIVE AGENTS LOGGED IN: 0|
2006-08-16 18:12:36| : agents: 1 dial_level: 0|
2006-08-16 18:12:36| : Calls to place: 0 (0 - 0) |
2006-08-16 18:12:36| : CALLING|
TIME DEBUG: -5|-5|0| GMT: 23:12
2006-08-16 18:12:36|| lagged call vla agent PAUSED 0|20060816181206|20060816181226|20060816181236||
2006-08-16 18:12:36|| lagged call vac agent DELETED 0|2006-08-16 18:10:36||

loop counter: |5759998|
TIME DEBUG: -5|-5|0| GMT: 23:12
2006-08-16 18:12:39|LIVE AGENTS LOGGED IN: 0|
2006-08-16 18:12:39| : agents: 1 dial_level: 0|
2006-08-16 18:12:39| : Calls to place: 0 (0 - 0) |
2006-08-16 18:12:39| : CALLING|
TIME DEBUG: -5|-5|0| GMT: 23:12
2006-08-16 18:12:39|| lagged call vla agent PAUSED 0|20060816181209|20060816181229|20060816181239||
2006-08-16 18:12:39|| lagged call vac agent DELETED 0|2006-08-16 18:10:39||

loop counter: |5759997|
TIME DEBUG: -5|-5|0| GMT: 23:12
2006-08-16 18:12:41|LIVE AGENTS LOGGED IN: 0|
2006-08-16 18:12:41| : agents: 1 dial_level: 0|
2006-08-16 18:12:41| : Calls to place: 0 (0 - 0) |
2006-08-16 18:12:41| : CALLING|
TIME DEBUG: -5|-5|0| GMT: 23:12
2006-08-16 18:12:41|| lagged call vla agent PAUSED 0|20060816181211|20060816181231|20060816181241||
2006-08-16 18:12:41|| lagged call vac agent DELETED 0|2006-08-16
18:10:41||

actually agent could not log in as
when i open http://10.10.10.66/agc/vicidial
screen comes to fill in the login info
but after filling it search for s2s (host) name
and since its conntected to net it goes to google to serch the host
apatche is also not workin with http://s2s/
why vicidial goes to s2s insted of http://10.10.10.66/
and then it is could not connect to
127.0.0.1.

[abhasbajpai]

anyways i have done it
but now when i log in
in vicidial webclient
it says sorry there are no availbale sessons
now please help me

[mflorell]

No available sessions means there is nothing with a blank exten in the vicidial_conferences table for your server_ip.

[Cald]

You should check the server_ip on vicidial_conferences table if you copied the script directly from the scratch install you might have the wrong IP there.

Good luck!

[abhasbajpai]

thank you very for your help
it has been done
now i ll test thee campain
thanks again