Adding a disposition

[rbar]

hello
i would like to know how ti add a disposition/status

i searched through navicat and i sii the usable dispositions in the vividial_statuses table, however im unable to add or edit a disposition

is there a conf file that i can edit so i can add one ??
how should i go through with that

thanks in advanced all !

[Op3r]

via the campaign manager. I suggest you get the manager's manual available for download at www.eflo.net

[ramindia]

Hi

If i understand you correct

you want to add your own disposition status

if that is the correct

you can add like this

insert into vicidial_statuses values('CUSTOMNAME',' Custom Name','Y','Y','UNDEFINED');

ram

[rbar]

thanks to you both what Op3r ment was like adding it as a dial status,
ramindia understood it correct i want to add my own status (wrong number)
since that status is not lsited in the ones i have, dont know why, and i really needed to have those inorder to export and get my leads appended .

im going to try what ramindia said

insert into vicidial_statuses values('CUSTOMNAME',' Custom Name','Y','Y','UNDEFINED');

ill try and get back to you on how it went

thanls all

[rbar]

sorry for the double post
forgot to add

i exported the table and it shows this

INSERT INTO vicidial_statuses (status, status_name, selectable) VALUES ("xxx", "xxx", "N");

its somewhat simpler than the one ramindia posted, my question now is what does ...,'Y','Y','UNDEFINED') do?

[ramindia]

Hi

if you are familiar with mysql

desc the table vicidial_statuses

you will know what is Y Ymeans

ram

[mflorell]

In 2.0.4 this can be done in the web-based admin.php interface

[rcphq]

In 2.0.4 this can be done in the web-based admin.php interface

is it me only or from the basic/detail view of the campaigns in admin.php you cant add/remove dial status? (the dropdown appears inactive)
both installations ive tried it on have been upgraded from 2.0.3 and this has been noticed on both.
(they've been adding dispositions manually [sql] ever since)

[mflorell]

With 2.0.4 you can add/modify/delete SYSTEM statuses through the ADMIN section. As of 2.0.3 you could define campaign statuses as well, that has not changed in 2.0.4.

[rcphq]

With 2.0.4 you can add/modify/delete SYSTEM statuses through the ADMIN section. As of 2.0.3 you could define campaign statuses as well, that has not changed in 2.0.4.

yes, the vici maintainers are still adding them, put through the sql
the webinterfaces. what seems to be disabled since the upgrade is the web interface


this is a somewhat minor issue as nothing has been lost, except maybe
a commodity the maintainers had...
anyways, i had it in my to do to report this to this whats cooking, any clues?

[DarknessBBB]

I'm sorry but it works well on my system 2.0.4 upgraded from 2.0.3

[rcphq]

I'm sorry but it works well on my system 2.0.4 upgraded from 2.0.3

hmm, i just looked at the admin.php code trying to track down where the disable comes from.
just saw on the list_mix (?) help that it disables the dial status and/or lead order..
im guessing this is it?
im gonna ask to see if they enabled this on purpose

could this be it ?

[edit]
i cant seem to disable list mix,
when i click submit,
the form comes back with list mix active again!

[mflorell]

list mix is functional if you use the AST_VDhopper_LISTMIX.pl script for filling the hopper. If you set the list mix to anything but DISABLED it will grey-out the dial statuses in the campaign modification screen.

Changing list mix to DISABLED should fix the problem.

[rcphq]

list mix is functional if you use the AST_VDhopper_LISTMIX.pl script for filling the hopper. If you set the list mix to anything but DISABLED it will grey-out the dial statuses in the campaign modification screen.

Changing list mix to DISABLED should fix the problem.

hmm
ive been poking around the system to see
i cant find the ...listmix.pl
on the crontab theres
"* * * * * /usr/share/astguiclient/AST_VDhopper.pl -q"

the person in charge of vici is not around so i dont know, but i have it understood they dont use listmix (or any of those), when the upgrade was done, the option seems to be marked as enabled by itself and it wont let it be change, im browsing code to see what could cause this to revert when it's changed, it's pretty odd

[mflorell]

use this script:
/usr/share/astguiclient/AST_VDhopper_MIXtest.pl

[rcphq]

use this script:
/usr/share/astguiclient/AST_VDhopper_MIXtest.pl

we're am i supposed to use this?
(we are not using mixlists or anything like it, it autoenabled itself after the upgrade [is this a bug? it has happened twice] and it doesnt let its status be changed)

[mflorell]

You should check your database and ensure that it matches the create mysql file.

Were you upgrading from the 2.0.3 release or a beta release?

[rcphq]

You should check your database and ensure that it matches the create mysql file.

Were you upgrading from the 2.0.3 release or a beta release?

im looking to confirm right now,
if memory serves me right, it said 2.0.3b1 or b2 ? i was barely involved in the process, im figuring it out