queue hold anouncement

[reland02]

Hi,

In the inbound camapaign is thier a way when a call is on queue for about 10 min it will play a anouncement that "the agent is busy assisting customer please try your call later" some thing like that, before the call hungs up by the client. thanx

[mflorell]

set your drop time for 600 and set your drop message for the recording you want played.