All installation and configuration problems and questions
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by thedonvaughn » Thu Feb 14, 2008 11:38 am
Hello,
I am using about 25 external agents, with Asterisk trunked to an Avaya Definity PBX. So basically asterisk+vicidialer is just our drop in dialer.
Anyway, we have a handful of Sales reps who can not remember to hang up their phone after they log out. This causes all kinds of havok. Lines start crossing etc etc.
I saw in an earlier post that there was code in the SVN trunk that forces a channel hangup when an agent logs off.
Could someone please direct me to what scripts would need to be updated from SVN with Astguclient 2.0.4 to get this? My Sales department would be extremely grateful.
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thedonvaughn
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by thedonvaughn » Fri Feb 15, 2008 8:56 am
Perfect, thanks again.
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thedonvaughn
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by thedonvaughn » Fri Feb 15, 2008 4:19 pm
Works like a charm.
The "You have been kicked out of the session" message is music to my hears.
Keep up the great work!
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thedonvaughn
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by mflorell » Sat Feb 16, 2008 9:10 am
Thanks for the feedback, I know a lot of people have been asking about this one. Glad to hear it's working in production for you.
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mflorell
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