vicidial.org

by **enjay** » Wed Jan 23, 2008 10:41 pm

On line 5028 of agc/vicidial.php there is a line that shows

Code: Select all: // alert(HKdispo + " - " + HKdispo_ary[0] + " - " + HKdispo_ary[1]);

I have a customer who had a developer do a few things (which they should not have modified any VICIDIAL code per my requirements for managing the implementation. They came to me today and asked if I could validate that.

A diff of the codes shows that someone uncommented that line and they are experiencing issues such as:

randomly when using a hotkey, it hangs up and dispositions the record and dials the next record correctly but doesn't populate the fields with the new records information. So the caller is stuck speaking with someone but doesn't know any of their information.

Any insight on this?

by **mflorell** » Thu Jan 24, 2008 3:22 am

Is that the only line that has changed?

Does an alert prompt show up whenever they press a hotkey?

What is the loadavg on the server when they have problems?

by **enjay** » Thu Feb 14, 2008 1:18 pm

I have some further information on this issue, as its still occurring. This is an intermittent problem and doesnt appear to have any rhyme or reason, but I could definately be missing something.

1. A call comes in, the agent talks to the customer, when the call is finished the hotkey is pressed.
2. The customer is then disconnected
3. immediately another live call comes in "just ringing", the campaign is in Auto-Dial mode so it should never join a "ringing" channel to the conference.
4. If the customer answers then no screen pop occurs and they are talking to a customer with no information.
5. If the customer does not answer they can disposition (hotkey/hangup) and it will move on just fine.

Auto-Alt Number dialing is not enabled (the ringing line is not the same customer they dispositioned anyways, but that was my first idea).

There is 0.01 load on the server when this occurs.

VICIDIAL 2.0.4
Asterisk 1.2.24
Zaptel 1.2.21

Based on what I see in the output it appears that a normal call when connected will show "In Show conference channel information"
Softphone IAX/202 (obviously)
786XXXXX
Zap1/1

when it messes up it shows
Softphone IAX/202 (obviously)
786XXXXX
86XXXXX
Zap1/1

Here is some debug output:

Code: Select all: == Manager 'sendcron' logged on from 127.0.0.1 -- Executing MeetMe("SIP/a11-0823c1d8", "8600051") in new stack == Parsing '/etc/asterisk/meetme.conf': Found -- Created MeetMe conference 1023 for conference '8600051' -- Playing 'conf-onlyperson' (language 'en') == Manager 'sendcron' logged off from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 -- Executing AGI("Local/917574308099@default-736a,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing Dial("Local/917574308099@default-736a,2", "ZAP/g1/17574308099||o") in new stack -- Requested transfer capability: 0x00 - SPEECH -- Called g1/17574308099 -- Zap/1-1 is proceeding passing it to Local/917574308099@default-736a,2 -- Zap/1-1 is making progress passing it to Local/917574308099@default-736a,2 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 == Manager 'sendcron' logged off from 127.0.0.1 == Manager 'sendcron' logged off from 127.0.0.1 -- Zap/1-1 answered Local/917574308099@default-736a,2 == Manager 'sendcron' logged off from 127.0.0.1 -- Executing AGI("Local/917574308099@default-736a,1", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing AGI("Local/917574308099@default-736a,1", "agi-VDAD_LB_transfer.agi|8365") in new stack -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi == Spawn extension (default, 917574308099, 2) exited non-zero on 'Local/917574308099@default-736a,2' -- Executing DeadAGI("Local/917574308099@default-736a,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Local/917574308099@default-736a,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----13-----0") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----13-----0 completed, returning 0 -- B-channel 0/2 successfully restarted on span 1 -- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0 -- Executing AGI("Zap/1-1", "agi-VDAD_LB_transfer.agi|8365") in new stack -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi -- B-channel 0/3 successfully restarted on span 1 -- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0 -- Executing MeetMe("Zap/1-1", "8600051") in new stack -- B-channel 0/4 successfully restarted on span 1 -- B-channel 0/5 successfully restarted on span 1 -- B-channel 0/6 successfully restarted on span 1 -- B-channel 0/7 successfully restarted on span 1 -- B-channel 0/8 successfully restarted on span 1 -- B-channel 0/9 successfully restarted on span 1 -- B-channel 0/10 successfully restarted on span 1 -- B-channel 0/11 successfully restarted on span 1 -- B-channel 0/12 successfully restarted on span 1 -- B-channel 0/13 successfully restarted on span 1 -- B-channel 0/14 successfully restarted on span 1 -- B-channel 0/15 successfully restarted on span 1 -- B-channel 0/16 successfully restarted on span 1 -- B-channel 0/17 successfully restarted on span 1 -- B-channel 0/18 successfully restarted on span 1 -- B-channel 0/19 successfully restarted on span 1 -- B-channel 0/20 successfully restarted on span 1 -- B-channel 0/21 successfully restarted on span 1 -- B-channel 0/22 successfully restarted on span 1 -- B-channel 0/23 successfully restarted on span 1 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 -- Executing MeetMe("Local/78600051@default-43cd,2", "8600051|q") in new stack -- Executing Answer("Local/78600051@default-43cd,1", "") in new stack -- Executing Monitor("Local/78600051@default-43cd,1", "gsm|20080214-133207_7574308099") in new stack -- Executing Wait("Local/78600051@default-43cd,1", "3600") in new stack == Manager 'sendcron' logged off from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 == Spawn extension (default, 8600051, 1) exited non-zero on 'Zap/1-1' -- Executing DeadAGI("Zap/1-1", "agi://127.0.0.1:4577/call_log") in new stack == Spawn extension (default, 78600051, 1) exited non-zero on 'Local/78600051@default-43cd,2' -- Executing DeadAGI("Local/78600051@default-43cd,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Local/78600051@default-43cd,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Zap/1-1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0 == Spawn extension (default, 8309, 3) exited non-zero on 'Local/78600051@default-43cd,1' -- Executing DeadAGI("Local/78600051@default-43cd,1", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0 -- Hungup 'Zap/1-1' -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Local/78600051@default-43cd,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 -- Executing AGI("Local/917574308099@default-fcb1,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing Dial("Local/917574308099@default-fcb1,2", "ZAP/g1/17574308099||o") in new stack -- Requested transfer capability: 0x00 - SPEECH -- Called g1/17574308099 -- Zap/1-1 is proceeding passing it to Local/917574308099@default-fcb1,2 == Manager 'sendcron' logged off from 127.0.0.1 == Manager 'sendcron' logged off from 127.0.0.1 -- Zap/1-1 is making progress passing it to Local/917574308099@default-fcb1,2 -- Zap/1-1 answered Local/917574308099@default-fcb1,2 == Manager 'sendcron' logged off from 127.0.0.1 -- Executing AGI("Local/917574308099@default-fcb1,1", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing AGI("Local/917574308099@default-fcb1,1", "agi-VDAD_LB_transfer.agi|8365") in new stack -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi == Spawn extension (default, 917574308099, 2) exited non-zero on 'Local/917574308099@default-fcb1,2' -- Executing DeadAGI("Local/917574308099@default-fcb1,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Local/917574308099@default-fcb1,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----11-----0") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----11-----0 completed, returning 0 -- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0 -- Executing AGI("Zap/1-1", "agi-VDAD_LB_transfer.agi|8365") in new stack -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_LB_transfer.agi -- AGI Script agi-VDAD_LB_transfer.agi completed, returning 0 -- Executing MeetMe("Zap/1-1", "8600051") in new stack == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 -- Executing MeetMe("Local/78600051@default-b56a,2", "8600051|q") in new stack -- Executing Answer("Local/78600051@default-b56a,1", "") in new stack -- Executing Monitor("Local/78600051@default-b56a,1", "gsm|20080214-133230_7574308099") in new stack -- Executing Wait("Local/78600051@default-b56a,1", "3600") in new stack == Manager 'sendcron' logged off from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 == Spawn extension (default, 8600051, 1) exited non-zero on 'Zap/1-1' -- Executing DeadAGI("Zap/1-1", "agi://127.0.0.1:4577/call_log") in new stack == Spawn extension (default, 78600051, 1) exited non-zero on 'Local/78600051@default-b56a,2' -- Executing DeadAGI("Local/78600051@default-b56a,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Zap/1-1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------") in new stack -- Executing DeadAGI("Local/78600051@default-b56a,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0 -- Hungup 'Zap/1-1' -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0 == Spawn extension (default, 8309, 3) exited non-zero on 'Local/78600051@default-b56a,1' -- Executing DeadAGI("Local/78600051@default-b56a,1", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Local/78600051@default-b56a,1", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0---------------") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 -- Executing MeetMe("Local/8600051@default-92bd,2", "8600051") in new stack -- Executing AGI("Local/8600051@default-92bd,1", "agi://127.0.0.1:4577/call_log") in new stack Feb 14 13:32:39 WARNING[25273]: channel.c:780 channel_find_locked: Avoided initial deadlock for '0x82aa908', 9 retries! Feb 14 13:32:39 WARNING[25273]: channel.c:780 channel_find_locked: Avoided initial deadlock for '0x8212338', 9 retries! Feb 14 13:32:39 WARNING[25273]: channel.c:780 channel_find_locked: Avoided initial deadlock for '0x82aa908', 9 retries! Feb 14 13:32:39 WARNING[25273]: channel.c:780 channel_find_locked: Avoided initial deadlock for '0x8212338', 9 retries! -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing Dial("Local/8600051@default-92bd,1", "ZAP/g1/17574308099||o") in new stack -- Requested transfer capability: 0x00 - SPEECH -- Called g1/17574308099 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 -- Executing MeetMe("Local/78600051@default-ac0d,2", "8600051|q") in new stack -- Executing Answer("Local/78600051@default-ac0d,1", "") in new stack -- Executing Monitor("Local/78600051@default-ac0d,1", "gsm|20080214-133237_7574308099") in new stack -- Executing Wait("Local/78600051@default-ac0d,1", "3600") in new stack -- Zap/1-1 is proceeding passing it to Local/8600051@default-92bd,1 == Manager 'sendcron' logged off from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 -- Executing AGI("Local/917574308099@default-75e2,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing Dial("Local/917574308099@default-75e2,2", "ZAP/g1/17574308099||o") in new stack -- Requested transfer capability: 0x00 - SPEECH -- Called g1/17574308099 == Manager 'sendcron' logged off from 127.0.0.1 -- Zap/1-1 is making progress passing it to Local/8600051@default-92bd,1 == Manager 'sendcron' logged off from 127.0.0.1 -- Zap/2-1 is proceeding passing it to Local/917574308099@default-75e2,2 == Manager 'sendcron' logged off from 127.0.0.1 -- Zap/2-1 is making progress passing it to Local/917574308099@default-75e2,2 -- Zap/1-1 answered Local/8600051@default-92bd,1 -- Hungup 'Zap/2-1' == Spawn extension (default, 917574308099, 2) exited non-zero on 'Local/917574308099@default-75e2,2' -- Executing DeadAGI("Local/917574308099@default-75e2,2", "agi://127.0.0.1:4577/call_log") in new stack == Manager 'sendcron' logged off from 127.0.0.1 -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Local/917574308099@default-75e2,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0-----CANCEL---------- completed, returning 0 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 == Manager 'sendcron' logged off from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 -- Executing AGI("Local/917574308099@default-55a2,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing Dial("Local/917574308099@default-55a2,2", "ZAP/g1/17574308099||o") in new stack -- Requested transfer capability: 0x00 - SPEECH -- Called g1/17574308099 -- Zap/2-1 is proceeding passing it to Local/917574308099@default-55a2,2 == Manager 'sendcron' logged off from 127.0.0.1 -- Zap/2-1 is making progress passing it to Local/917574308099@default-55a2,2 == Manager 'sendcron' logged off from 127.0.0.1 -- Hungup 'Zap/2-1' == Spawn extension (default, 917574308099, 2) exited non-zero on 'Local/917574308099@default-55a2,2' -- Executing DeadAGI("Local/917574308099@default-55a2,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Local/917574308099@default-55a2,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0-----CANCEL---------- completed, returning 0 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 -- Executing AGI("Local/917574308099@default-4605,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing Dial("Local/917574308099@default-4605,2", "ZAP/g1/17574308099||o") in new stack -- Requested transfer capability: 0x00 - SPEECH -- Called g1/17574308099 -- Zap/2-1 is proceeding passing it to Local/917574308099@default-4605,2 -- Zap/2-1 is making progress passing it to Local/917574308099@default-4605,2 -- Hungup 'Zap/2-1' == Spawn extension (default, 917574308099, 2) exited non-zero on 'Local/917574308099@default-4605,2' == Manager 'sendcron' logged off from 127.0.0.1 -- Executing DeadAGI("Local/917574308099@default-4605,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Local/917574308099@default-4605,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0-----CANCEL---------- completed, returning 0 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 -- Executing AGI("Local/917574308099@default-9eb6,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing Dial("Local/917574308099@default-9eb6,2", "ZAP/g1/17574308099||o") in new stack -- Requested transfer capability: 0x00 - SPEECH -- Called g1/17574308099 -- Zap/2-1 is proceeding passing it to Local/917574308099@default-9eb6,2 -- Zap/2-1 is making progress passing it to Local/917574308099@default-9eb6,2 == Manager 'sendcron' logged off from 127.0.0.1 -- Hungup 'Zap/2-1' == Spawn extension (default, 917574308099, 2) exited non-zero on 'Local/917574308099@default-9eb6,2' -- Executing DeadAGI("Local/917574308099@default-9eb6,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing DeadAGI("Local/917574308099@default-9eb6,2", "agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack -- AGI Script agi://127.0.0.1:4577/VD_hangup--HVcauses--PRI-----NODEBUG-----0-----CANCEL---------- completed, returning 0 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 == Manager 'sendcron' logged off from 127.0.0.1 == Parsing '/etc/asterisk/manager.conf': Found == Manager 'sendcron' logged on from 127.0.0.1 -- Executing AGI("Local/917574308099@default-cb97,2", "agi://127.0.0.1:4577/call_log") in new stack -- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0 -- Executing Dial("Local/917574308099@default-cb97,2", "ZAP/g1/17574308099||o") in new stack -- Requested transfer capability: 0x00 - SPEECH -- Called g1/17574308099 -- Zap/2-1 is proceeding passing it to Local/917574308099@default-cb97,2 == Manager 'sendcron' logged off from 127.0.0.1 -- Zap/2-1 is making progress passing it to Local/917574308099@default-cb97,2

Code: Select all: 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|Perl Environment Dump: 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|0|8365 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|callerID changed: V0214133153000180970 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|AGI Environment Dump: 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- accountcode = 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- callerid = 7578211087 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- calleridname = V0214133153000180970 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- callingani2 = 0 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- callingpres = 0 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- callingtns = 0 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- callington = 0 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- channel = Local/917574308099@default-736a,1 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- context = default 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- dnid = unknown 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- enhanced = 0.0 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- extension = 8365 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- language = en 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- priority = 2 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- rdnis = unknown 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- request = agi-VDAD_LB_transfer.agi 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- type = Local 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- uniqueid = 1203013913.272669 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|AGI Variables: |1203013913.272669|Local/917574308099@default-736a,1|8365|Local|V0214133153000180970|V0214133153000180970|2| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|+++++ VDAD START : |180970|2008-02-14 13:32:06|1.2.24|2| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 2 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|Perl Environment Dump: 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|0|8365 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|callerID changed: V0214133153000180970 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|AGI Environment Dump: 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- accountcode = 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- callerid = unknown 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- calleridname = V0214133153000180970 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- callingani2 = 0 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- callingpres = 0 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- callingtns = 0 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- callington = 0 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- channel = Zap/1-1 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- context = default 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- dnid = unknown 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- enhanced = 0.0 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- extension = 8365 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- language = en 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- priority = 3 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- rdnis = unknown 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- request = agi-VDAD_LB_transfer.agi 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- type = Zap 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi| -- uniqueid = 1203013913.272669 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|AGI Variables: |1203013913.272669|Zap/1-1|8365|Zap|V0214133153000180970|V0214133153000180970|3| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|+++++ VDAD START : |180970|2008-02-14 13:32:06|1.2.24|3| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_live_agents where callerid='V0214133153000180970';| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where callerid='V0214133153000180970' and status IN('LIVE','XFER');| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|-- VDAD : |1|update of vac table: V0214133153000180970 |UPDATE vicidial_auto_calls set uniqueid='1203013913.272669', channel='Zap/1-1',status='LIVE',stage='LIVE-0' where callerid='V0214133153000180970' order by call_time desc limit 1;| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi||INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('1203013913.272669','180970','LFIT','2008-02-14 13:32:06','1203013926','QUEUE','1','7574308099','VDAD','N')| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|-- VDAD : |180970|180970|insert to vicidial_log: 1203013913.272669 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'LFIT' and call_time < "2008-02-14 13:31:53" and lead_id != '180970';| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_live_agents where campaign_id = 'LFIT' and last_update_time > '20080214133201';| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi||CONCURRENT TRANSFERS AUTO SETTING: 1 (1)| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|-- VDAD get agent: |1|update of vla table: LFIT|192.168.10.71 |UPDATE vicidial_live_agents set status='QUEUE',lead_id='180970',uniqueid='1203013913.272669', channel='Zap/1-1', call_server_ip='192.168.10.71', callerid='V0214133153000180970' where status = 'READY' and campaign_id='LFIT' and last_update_time > '20080214133201' order by random_id limit 1;| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi||SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id='LFIT' and callerid='V0214133153000180970' and channel='Zap/1-1' order by last_call_time limit 1;| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|-- VDAD XFER : |1|update of vac table: V0214133153000180970 |UPDATE vicidial_auto_calls set status='XFER', stage='XFER-0' where callerid='V0214133153000180970';| 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|exiting the VDAD app, transferring call to 8600051 2008-02-14 13:32:06|agi-VDAD_LB_transfer.agi|XXXXXXXXXX VDAD transferred: start|stop 2008-02-14 13:32:06|2008-02-14 13:32:06 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|Perl Environment Dump: 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|0|8365 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|callerID changed: V0214133218000180971 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|AGI Environment Dump: 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- accountcode = 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- callerid = 7578211087 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- calleridname = V0214133218000180971 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- callingani2 = 0 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- callingpres = 0 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- callingtns = 0 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- callington = 0 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- channel = Local/917574308099@default-fcb1,1 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- context = default 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- dnid = unknown 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- enhanced = 0.0 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- extension = 8365 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- language = en 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- priority = 2 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- rdnis = unknown 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- request = agi-VDAD_LB_transfer.agi 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- type = Local 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- uniqueid = 1203013939.272674 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|AGI Variables: |1203013939.272674|Local/917574308099@default-fcb1,1|8365|Local|V0214133218000180971|V0214133218000180971|2| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|+++++ VDAD START : |180971|2008-02-14 13:32:30|1.2.24|2| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 2 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|Perl Environment Dump: 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|0|8365 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|callerID changed: V0214133218000180971 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|AGI Environment Dump: 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- accountcode = 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- callerid = unknown 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- calleridname = V0214133218000180971 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- callingani2 = 0 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- callingpres = 0 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- callingtns = 0 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- callington = 0 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- channel = Zap/1-1 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- context = default 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- dnid = unknown 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- enhanced = 0.0 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- extension = 8365 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- language = en 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- priority = 3 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- rdnis = unknown 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- request = agi-VDAD_LB_transfer.agi 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- type = Zap 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi| -- uniqueid = 1203013939.272674 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|AGI Variables: |1203013939.272674|Zap/1-1|8365|Zap|V0214133218000180971|V0214133218000180971|3| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|+++++ VDAD START : |180971|2008-02-14 13:32:30|1.2.24|3| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_live_agents where callerid='V0214133218000180971';| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where callerid='V0214133218000180971' and status IN('LIVE','XFER');| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|-- VDAD : |1|update of vac table: V0214133218000180971 |UPDATE vicidial_auto_calls set uniqueid='1203013939.272674', channel='Zap/1-1',status='LIVE',stage='LIVE-0' where callerid='V0214133218000180971' order by call_time desc limit 1;| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi||INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('1203013939.272674','180971','LFIT','2008-02-14 13:32:30','1203013950','QUEUE','1','7574308099','VDAD','N')| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|-- VDAD : |180971|180971|insert to vicidial_log: 1203013939.272674 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'LFIT' and call_time < "2008-02-14 13:32:18" and lead_id != '180971';| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_live_agents where campaign_id = 'LFIT' and last_update_time > '20080214133225';| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi||CONCURRENT TRANSFERS AUTO SETTING: 1 (1)| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|-- VDAD get agent: |1|update of vla table: LFIT|192.168.10.71 |UPDATE vicidial_live_agents set status='QUEUE',lead_id='180971',uniqueid='1203013939.272674', channel='Zap/1-1', call_server_ip='192.168.10.71', callerid='V0214133218000180971' where status = 'READY' and campaign_id='LFIT' and last_update_time > '20080214133225' order by random_id limit 1;| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi||SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id='LFIT' and callerid='V0214133218000180971' and channel='Zap/1-1' order by last_call_time limit 1;| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|-- VDAD XFER : |1|update of vac table: V0214133218000180971 |UPDATE vicidial_auto_calls set status='XFER', stage='XFER-0' where callerid='V0214133218000180971';| 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|exiting the VDAD app, transferring call to 8600051 2008-02-14 13:32:30|agi-VDAD_LB_transfer.agi|XXXXXXXXXX VDAD transferred: start|stop 2008-02-14 13:32:30|2008-02-14 13:32:30 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|Perl Environment Dump: 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|0|8365 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|callerID changed: V0214133502000180980 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|AGI Environment Dump: 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- accountcode = 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- callerid = 7578211087 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- calleridname = V0214133502000180980 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- callingani2 = 0 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- callingpres = 0 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- callingtns = 0 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- callington = 0 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- channel = Local/917574308099@default-cb8f,1 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- context = default 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- dnid = unknown 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- enhanced = 0.0 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- extension = 8365 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- language = en 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- priority = 2 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- rdnis = unknown 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- request = agi-VDAD_LB_transfer.agi 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- type = Local 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- uniqueid = 1203014102.272712 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|AGI Variables: |1203014102.272712|Local/917574308099@default-cb8f,1|8365|Local|V0214133502000180980|V0214133502000180980|2| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|+++++ VDAD START : |180980|2008-02-14 13:35:17|1.2.24|2| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 2 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|Perl Environment Dump: 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|0|8365 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|callerID changed: V0214133502000180980 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|AGI Environment Dump: 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- accountcode = 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- callerid = unknown 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- calleridname = V0214133502000180980 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- callingani2 = 0 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- callingpres = 0 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- callingtns = 0 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- callington = 0 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- channel = Zap/2-1 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- context = default 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- dnid = unknown 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- enhanced = 0.0 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- extension = 8365 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- language = en 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- priority = 3 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- rdnis = unknown 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- request = agi-VDAD_LB_transfer.agi 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- type = Zap 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi| -- uniqueid = 1203014102.272712 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|AGI Variables: |1203014102.272712|Zap/2-1|8365|Zap|V0214133502000180980|V0214133502000180980|3| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|+++++ VDAD START : |180980|2008-02-14 13:35:17|1.2.24|3| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_live_agents where callerid='V0214133502000180980';| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where callerid='V0214133502000180980' and status IN('LIVE','XFER');| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|-- VDAD : |1|update of vac table: V0214133502000180980 |UPDATE vicidial_auto_calls set uniqueid='1203014102.272712', channel='Zap/2-1',status='LIVE',stage='LIVE-0' where callerid='V0214133502000180980' order by call_time desc limit 1;| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi||INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed) values('1203014102.272712','180980','LFIT','2008-02-14 13:35:17','1203014117','QUEUE','1','7574308099','VDAD','N')| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|-- VDAD : |180980|180980|insert to vicidial_log: 1203014102.272712 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and campaign_id = 'LFIT' and call_time < "2008-02-14 13:35:02" and lead_id != '180980';| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi||SELECT count(*) FROM vicidial_live_agents where campaign_id = 'LFIT' and last_update_time > '20080214133512';| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi||CONCURRENT TRANSFERS AUTO SETTING: 1 (1)| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|-- VDAD get agent: |1|update of vla table: LFIT|192.168.10.71 |UPDATE vicidial_live_agents set status='QUEUE',lead_id='180980',uniqueid='1203014102.272712', channel='Zap/2-1', call_server_ip='192.168.10.71', callerid='V0214133502000180980' where status = 'READY' and campaign_id='LFIT' and last_update_time > '20080214133512' order by random_id limit 1;| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi||SELECT conf_exten,user,extension,server_ip FROM vicidial_live_agents where status IN('QUEUE','INCALL') and campaign_id='LFIT' and callerid='V0214133502000180980' and channel='Zap/2-1' order by last_call_time limit 1;| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|-- VDAD XFER : |1|update of vac table: V0214133502000180980 |UPDATE vicidial_auto_calls set status='XFER', stage='XFER-0' where callerid='V0214133502000180980';| 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|exiting the VDAD app, transferring call to 8600051 2008-02-14 13:35:17|agi-VDAD_LB_transfer.agi|XXXXXXXXXX VDAD transferred: start|stop 2008-02-14 13:35:17|2008-02-14 13:35:17

Code: Select all: 2008-02-14 13:31:30|0|1| Action: Originate Channel: SIP/a11 Context: default Exten: 8600051 Priority: 1 Callerid: S0802141331308600051 | 2008-02-14 13:31:33|1||Response: Success Message: Originate successfully queued | 2008-02-14 13:31:35|2||Response: Goodbye Message: Thanks for all the fish. | 2008-02-14 13:31:53|0|1| Action: Originate Exten: 8365 Context: default Channel: Local/917574308099@default Priority: 1 Callerid: "V0214133153000180970" <7578211087> Timeout: 15000 | 2008-02-14 13:31:58|1||| 2008-02-14 13:32:02|2||| 2008-02-14 13:32:08|0|1| Action: Originate Channel: Local/78600051@default Context: default Exten: 8309 Priority: 1 Callerid: 20080214-133207_7574308099 | 2008-02-14 13:32:11|1||Response: Success Message: Originate successfully queued | 2008-02-14 13:32:13|2||Response: Goodbye Message: Thanks for all the fish. | 2008-02-14 13:32:16|0|1| Action: Hangup Channel: Zap/1-1 | 2008-02-14 13:32:16|0|1| Action: Hangup Channel: Local/78600051@default-43cd,2 | 2008-02-14 13:32:19|0|1| Action: Originate Exten: 8365 Context: default Channel: Local/917574308099@default Priority: 1 Callerid: "V0214133218000180971" <7578211087> Timeout: 15000 | 2008-02-14 13:32:19|1||Response: Success Message: Channel Hungup | 2008-02-14 13:32:19|1||Response: Success Message: Channel Hungup | 2008-02-14 13:32:21|2||Response: Goodbye Message: Thanks for all the fish. | 2008-02-14 13:32:21|2||Response: Goodbye Message: Thanks for all the fish. | 2008-02-14 13:32:24|1||| 2008-02-14 13:32:28|2||| 2008-02-14 13:32:31|0|1| Action: Originate Channel: Local/78600051@default Context: default Exten: 8309 Priority: 1 Callerid: 20080214-133230_7574308099 | 2008-02-14 13:32:34|1||Response: Success Message: Originate successfully queued | 2008-02-14 13:32:36|2||Response: Goodbye Message: Thanks for all the fish. | 2008-02-14 13:32:38|0|1| Action: Hangup Channel: Zap/1-1 | 2008-02-14 13:32:38|0|1| Action: Hangup Channel: Local/78600051@default-b56a,2 | 2008-02-14 13:32:39|0|1| Action: Originate Exten: 917574308099 Context: default Channel: Local/8600051@default/n Priority: 1 Callerid: "M0214133238000180972" <7578211087> Timeout: 15000 | 2008-02-14 13:32:39|0|1| Action: Originate Channel: Local/78600051@default Context: default Exten: 8309 Priority: 1 Callerid: 20080214-133237_7574308099 | 2008-02-14 13:32:41|1||Response: Success Message: Channel Hungup | 2008-02-14 13:32:41|0|1| Action: Originate Exten: 8365 Context: default Channel: Local/917574308099@default Priority: 1 Callerid: "V0214133241000180973" <7578211087> Timeout: 15000 | 2008-02-14 13:32:41|1||Response: Success Message: Channel Hungup | 2008-02-14 13:32:42|1||Response: Success Message: Originate successfully queued | 2008-02-14 13:32:42|1||Response: Success Message: Originate successfully queued | 2008-02-14 13:32:43|2||Response: Goodbye Message: Thanks for all the fish. | 2008-02-14 13:32:43|2||Response: Goodbye Message: Thanks for all the fish. | 2008-02-14 13:32:44|2||Response: Goodbye Message: Thanks for all the fish. | 2008-02-14 13:32:44|2||Response: Goodbye Message: Thanks for all the fish. | 2008-02-14 13:32:46|1||| 2008-02-14 13:32:50|2||| 2008-02-14 13:33:01|0|1| Action: Originate Exten: 8365 Context: default Channel: Local/917574308099@default Priority: 1 Callerid: "V0214133301000180974" <7578211087> Timeout: 15000 | 2008-02-14 13:33:06|1||| 2008-02-14 13:33:10|2||| 2008-02-14 13:33:22|0|1| Action: Originate Exten: 8365 Context: default Channel: Local/917574308099@default Priority: 1 Callerid: "V0214133322000180975" <7578211087> Timeout: 15000 | 2008-02-14 13:33:27|1||| 2008-02-14 13:33:31|2|||

by **mflorell** » Fri Feb 15, 2008 1:32 am

Can you list the hotkey statuses?

There are some new options in hotkeys that allow their use to trigger alternate number dialing and it sounds like that is what is happening somehow.

by **enjay** » Mon Feb 18, 2008 2:36 pm

Here are the hotkeys - alt-number dialing is disabled in the campaign.

1AAnswering MachineDELETE

2CALLBKCall BackDELETE

3SALESale MadeDELETE

4NINot InterestedDELETE

5NNo AnswerDELETE

by **mflorell** » Mon Feb 18, 2008 7:06 pm

I don't know if using CALLBK as a hotkey is a good idea, I've never tried it. Can you try removing it and see if that fixes the problem?

Other than that, I can't think of any reason for the issues.

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