This remote agent does not exist:admin why

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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This remote agent does not exist:admin why

Postby erge » Tue Feb 19, 2008 2:27 am

hi,guys
i've created remote agent according to the vicidial tutorial, and then
visit my vicidialnow server /vicidial/vdremote.php,
as a result, "This remote agent does not exist: |admin|" appears.
why? any idea?
erge
 
Posts: 18
Joined: Mon Jan 21, 2008 4:47 am

Is there a bug in vdremote.php ?

Postby erge » Tue Feb 19, 2008 4:57 am

Is there a bug in vdremote.php ?

i found in vdremote.php
PHP_AUTH_USER is admin not 7777, so the tip above appeared!
my vicidialnow version is 2.0.4
don't you guys meet this kind of problem ?
erge
 
Posts: 18
Joined: Mon Jan 21, 2008 4:47 am

Postby gardo » Tue Feb 19, 2008 4:09 pm

Are you using astguiclient 2.0.4? There is a confirmed bug with remote agents on version 2.0.4. Try getting the SVN version instead.

Get the Manager's Manual so you can properly setup your remote agents.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

many thanks

Postby erge » Tue Feb 19, 2008 8:03 pm

thanks a lot...
yeah,i'am using astguiclient 2.0.4 ,and i have the manager's manual.
i 'll get the svn version and try...
erge
 
Posts: 18
Joined: Mon Jan 21, 2008 4:47 am

many thanks

Postby erge » Tue Feb 19, 2008 8:05 pm

thanks a lot...
yeah,i'am using astguiclient 2.0.4 ,and i have the manager's manual.
i 'll get the svn version and try...
erge
 
Posts: 18
Joined: Mon Jan 21, 2008 4:47 am


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