agent web form, autamatic content checking

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agent web form, autamatic content checking

Postby mati » Mon Aug 21, 2006 3:37 pm

Hello,

I want to add some extra fields to the form which appears to the agent in autodial mode. One of them will be the client personal ID number. There is a known algorithm to check this number. How can i check this number automatically after the agent type it into the form and show a message when the number is wrong.
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Postby mflorell » Mon Aug 21, 2006 3:55 pm

It would be best to use the WEB FORM option and have a popup launch with data from the vicidial_list table sent to it. Adding fields to the vicidial.php page can lead to all sorts of problems not the least of which is configurint the AJAX and javascript between vicidial.php and vdc_db_query.php correctly. It's much easier to program your own page to do data validation and extra data entry.
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