vicidialnow stop problem

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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vicidialnow stop problem

Postby eliasferreyra » Mon Feb 25, 2008 3:02 am

hello forum im having the next problem
i have vicidialnow installed on dual xeon server 4g ram scsi hd
and have 1.5mb internet up 1.5 down 1.5


ok
i have 22 agents working with it and the agents go 11 to brake to loung and 11 stay dialing , the problem its when the first 11 stop and go to loung the rest have to make logout and to continue dialing.

the dialer cant stay dialing before the first 11 agents logout , i dont know why the asterisk stop and the rest 11 have to logout and login to continue dialing


help :D
eliasferreyra
 
Posts: 367
Joined: Wed Jul 18, 2007 3:27 pm

Postby Op3r » Mon Feb 25, 2008 9:29 am

Strange problem indeed.

What do you mean asterisk stop? can you post the asterisk cli log when that occurs? can you check the report real time page?

whats your server load?
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