All installation and configuration problems and questions
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by garybautista » Tue Feb 26, 2008 4:12 am
I've been using the custom list loader uploading 10,000+ leads with no problem for months. All of a sudden it started showing up with the same information on the drop down even with a different csv file. Work around I do is I just change the contents of the vicidial_temp_file.txt with the new list everytime I load new lists.
How can I fix this issue so that it updates the vicidial_temp_file.txt so I can load new lists without doing the workaround?
Permission is set to 644 and I tried deleting this file but apache wont recreate it.
-
garybautista
-
- Posts: 26
- Joined: Fri Dec 01, 2006 4:05 pm
- Location: Burbank, CA-USA
-
by mflorell » Tue Feb 26, 2008 7:45 am
That's very odd, did anything change with your httpd.conf or php.ini file at that time?
-
mflorell
- Site Admin
-
- Posts: 18387
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
-
by aster1 » Tue Feb 26, 2008 9:35 am
Check file permissions too
-
aster1
-
- Posts: 281
- Joined: Sun Dec 24, 2006 6:48 am
- Location: India
by garybautista » Tue Feb 26, 2008 12:38 pm
I never changed anything except rebooted the server yesterday. permission is set to 644 on the vicidial_temp_file.txt. Oh and by the way, this is the second server that did this to me. I had a server several months ago that did this too.
-
garybautista
-
- Posts: 26
- Joined: Fri Dec 01, 2006 4:05 pm
- Location: Burbank, CA-USA
-
by eliasferreyra » Tue Feb 26, 2008 2:18 pm
yes it happends
i frecuently have this problem i do the same that garybautista do and work but i dont know whay it happend.
ia have reinstall tha database mysql and php and httpd and the problem persist
somebody help us
-
eliasferreyra
-
- Posts: 367
- Joined: Wed Jul 18, 2007 3:27 pm
by enjay » Tue Feb 26, 2008 3:19 pm
check your max upload size in php.ini you are probably exceeding the max size. that exact scenario will happen when the upload size is set below the actual size of the file. Additionally make sure thatif you have checked this you are changing the correct php.ini some systems store it in different locations.
-Art
-
enjay
-
- Posts: 806
- Joined: Mon Jun 19, 2006 12:40 pm
- Location: Utah
-
by eliasferreyra » Tue Feb 26, 2008 4:21 pm
anjay what do you think if i use it?
upload_tmp_dir = "/tmp"
upload_max_filesize = 10MB
post_max_size = 32M
memory_limit = 64M
max_input_time = 180
max_execution_time = 180
in php.ini
-
eliasferreyra
-
- Posts: 367
- Joined: Wed Jul 18, 2007 3:27 pm
by enjay » Tue Feb 26, 2008 4:24 pm
How large is your file?
I would set the max upload size to like 100M
change the max_execution_time to 300
set the memory_limit to 128M
-Art
-
enjay
-
- Posts: 806
- Joined: Mon Jun 19, 2006 12:40 pm
- Location: Utah
-
by eliasferreyra » Tue Feb 26, 2008 4:49 pm
thanks enjay i will do that
i will let you know what happend
-
eliasferreyra
-
- Posts: 367
- Joined: Wed Jul 18, 2007 3:27 pm
by enjay » Tue Feb 26, 2008 4:50 pm
make sure you restart apache when your done
-
enjay
-
- Posts: 806
- Joined: Mon Jun 19, 2006 12:40 pm
- Location: Utah
-
Return to Support
Who is online
Users browsing this forum: No registered users and 68 guests