Add new call status

[mario.andres]

Hi All,

I want to know how to add and modify the call status in Vicidial. I mean, when agents finish their calls, a screen apears and the agents have to choose

|CALLBK | Call Back | Y |
| A | Answering Machine | Y |
| B | Busy | Y |
| DC | Disconnected Number | Y |
| DNC | DO NOT CALL | Y |
| SALE | Sale Made | Y |
| N | No Answer | Y |
| NI | Not Interested | Y

i want to know if i have to modify in the Database directly

DB: asterisk
table: vicidial_status

Or i have a tool in the Admin Web Site.

Best regards,

[mflorell]

astguiclient version?

[mario.andres]

i'm ussing Vicidial Now. The latest version.

[mflorell]

With astGUIclient 2.0.4 you can go in the admin.php
Admin -> System Statuses -> Add a New status

[mario.andres]

I find in /usr/src/astguiclient that the version is 2.0.3

When i entered to Admin, i didnt find System Statuses, i only found System Settings option.

[mflorell]

In 2.0.3 you do have to enter new statuses manually in MySQL

[mario.andres]

OK. Thanks. Do i have to add new status only in table: vicidial_status(insert into table....) or i have to do something else in other table?

[mflorell]

yes, only in that table