All installation and configuration problems and questions
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
by ktsaou » Thu Apr 03, 2008 7:06 am
Hi,
AST_VDhopper.pl sends me this e-mail once every minute:
- Code: Select all
DBD::mysql::st execute failed: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') and list_id IN('500') and ((gmt_offset_now IN('13.00','12.75','12.50','12.25',' at line 1 at /usr/share/astguiclient/AST_VDhopper.pl line 971.
executing: SELECT count(*) FROM vicidial_list where called_since_last_reset='N' and status IN() and list_id IN('500') and ((gmt_offset_now IN('13.00','12.75','12.50','12.25','12.00','11.75','11.50','11.25','11.00','10.75','10.50','10.25','10.00','9.75','9.50','9.25','9.00','8.75','8.50','8.25','8.00','7.75','7.50','7.25','7.00','6.75','6.50','6.25','6.00','5.75','5.50','5.25','5.00','4.75','4.50','4.25','4.00','3.75','3.50','3.25','3.00','2.75','2.50','2.25','2.00','1.75','1.50','1.25','1.00','0.75','0.50','0.25','0.00','-0.25','-0.50','-0.75','-1.00','-1.25','-1.50','-1.75','-2.00','-2.25','-2.50','-2.75','-3.00','-3.25','-3.50','-3.75','-4.00','-4.25','-4.50','-4.75','-5.00','-5.25','-5.50','-5.75','-6.00','-6.25','-6.50','-6.75','-7.00','-7.25','-7.50','-7.75','-8.00','-8.25','-8.50','-8.75','-9.00','-9.25','-9.50','-9.75','-10.00','-10.25','-10.50','-10.75','-11.00','-11.25','-11.50','-11.75','-12.00','-12.25','-12.50','-12.75','99') ) ) ; You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') and list_id IN('500') and ((gmt_offset_now IN('13.00','12.75','12.50','12.25',' at line 1 at /usr/share/astguiclient/AST_VDhopper.pl line 971.
Any ideas?
-
ktsaou
-
- Posts: 2
- Joined: Wed Mar 26, 2008 4:05 pm
by mcargile » Thu Apr 03, 2008 2:13 pm
Vicidial is running the following query:
- Code: Select all
SELECT count(*) FROM vicidial_list where called_since_last_reset='N' and
status IN() and list_id IN('500') and ((gmt_offset_now IN('13.00', '12.75', '12.50', '12.25', '12.00', '11.75', '11.50', '11.25', '11.00', '10.75', '10.50', '10.25', '10.00', '9.75', '9.50', '9.25', '9.00', '8.75', '8.50', '8.25', '8.00', '7.75', '7.50', '7.25', '7.00', '6.75', '6.50', '6.25', '6.00', '5.75', '5.50', '5.25', '5.00', '4.75', '4.50', '4.25', '4.00', '3.75', '3.50', '3.25', '3.00', '2.75', '2.50', '2.25', '2.00', '1.75', '1.50', '1.25', '1.00', '0.75', '0.50', '0.25', '0.00', '-0.25', '-0.50', '-0.75', '-1.00', '-1.25', '-1.50', '-1.75', '-2.00', '-2.25', '-2.50', '-2.75', '-3.00', '-3.25', '-3.50', '-3.75', '-4.00', '-4.25', '-4.50', '-4.75', '-5.00', '-5.25', '-5.50', '-5.75', '-6.00', '-6.25', '-6.50', '-6.75', '-7.00', '-7.25', '-7.50', '-7.75', '-8.00', '-8.25', '-8.50', '-8.75', '-9.00', '-9.25', '-9.50', '-9.75', '-10.00', '-10.25', '-10.50', '-10.75', '-11.00', '-11.25', '-11.50', '-11.75', '-12.00', '-12.25', '-12.50', '-12.75' ,'99' ) ) ) ;
The part of that that is interesting is the:
- Code: Select all
and status IN()
If you notice there is nothing in that IN() statement. This means that it is trying there are no statuses set. Please check that the campaign has dial statuses set.
Hope this helps. [/code]
Michael Cargile | Director of Engineering | ViciDialGroup | http://www.vicidial.com
The official source for VICIDIAL services and support. 1-888-894-VICI (8424)
-
mcargile
- Site Admin
-
- Posts: 617
- Joined: Tue Jan 16, 2007 9:38 am
by seaq » Thu Apr 03, 2008 4:24 pm
I had this issue sometime ago and effectively it was an inbound campaing WITHOUT dial status.
It was breaking the hopper script...
-
seaq
-
- Posts: 86
- Joined: Tue Jul 04, 2006 8:27 pm
-
by mflorell » Fri Apr 04, 2008 2:09 pm
I believe that this issue might be fixed in SVN. But when campaigns are created I believe that they defaultot having NEW as a status in the campaign so by default it shouldn't be a problem unless you remove that status.
-
mflorell
- Site Admin
-
- Posts: 18387
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
-
by Op3r » Fri Apr 04, 2008 2:23 pm
I just had that this week!!!!
the thing that solved that problem was to delete the list that was causing it. So in my case that latest list that I created.
Get paid for US outbound Toll Free calls. PM me. visit https://stopmanualdial.com for vicidial services.
-
Op3r
-
- Posts: 1432
- Joined: Wed Jun 07, 2006 7:53 pm
- Location: Manila
-
Return to Support
Who is online
Users browsing this forum: Bing [Bot], Google [Bot], Majestic-12 [Bot] and 66 guests