Interesting agent limitation problem

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Interesting agent limitation problem

Postby brown078 » Thu Apr 10, 2008 2:05 am

Hello all,
Im experiencing this very odd issue that can be best described like a "degridation"

1. Up to 12 agents can log in
2. Agent 13-16 log in but have no conference entry (do not hear the "you are the .... ")
3. Any greater number ... the server just times out.

I did a scratch install using Mike's Debian HowTo on the wiki ... always has worked like a charm ...

Some specs:
AGC/Vici 2.0.4
Asterisk 1.2.28
Debian Etch

Possible differences ... mysql 5, php 5 apache2 ...

Anyone experienced and resolved this?

Thanks!
brown078
 
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Postby Op3r » Thu Apr 10, 2008 2:42 pm

hello

did you check the cli when agent 13-16 logs in? Does it create any meetme rooms?


How about the server load?
Get paid for US outbound Toll Free calls. PM me. visit https://stopmanualdial.com for vicidial services.
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Postby brown078 » Thu Apr 10, 2008 3:16 pm

Server load remains fairly low: ave ~.5.

All the conferences are created as the should be up to the amount that can log in. At that point, of course, there is no data storage at all. Its as if there is a "limitation" either at the mysql or apache level. I may be digging to far though.
brown078
 
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Joined: Sat Oct 06, 2007 10:08 pm

Postby mflorell » Thu Apr 10, 2008 4:06 pm

I am using MySQL 5, PHP5 and apache 2.2 at large client sites with none of these issues.

I have never used Debian for a VICIDIAL install. Did you check to see if kernel process preemption is enabled?
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Postby brown078 » Tue Apr 15, 2008 12:46 pm

Yes, I have never experienced this either and have done many successful debian and slack installs .... what I am noticing is a high amount of apache processes probably due to vicidial.php. I've increased the amount of start servers in the conf file. This helps the issue, but of course just increases the limit. Would this have to do with preemption?

Thanks !
brown078
 
Posts: 23
Joined: Sat Oct 06, 2007 10:08 pm

Postby mflorell » Tue Apr 15, 2008 1:26 pm

It could, what is process pre-emption set to in the kernel?
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