Realtime conference room, or real time XFER's

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Realtime conference room, or real time XFER's

Postby tbenson » Wed Apr 16, 2008 4:51 pm

Short of building an entire report for this is there a good select statement that can be used to determine the conference rooms that are in use for transfers outside of the campaign conf rooms for agents? Have a few times where inbound voip calls get stuck and we can see the traffic from the firewall, and generally drop it, but a few conversations do last awhile, so we want to ensure were not disconnecting a live transfer still being worked by a 'closer', these are generally transfers to outside lines.

Thanks,
Trevor
Trevor Benson
dCAP, LPIC-1, Network+, MCP
A1 Network Solutions - VoIP Business phone systems, Call Centers, Failover and Load Balanced network design.
tbenson
 
Posts: 116
Joined: Wed Mar 07, 2007 8:41 pm
Location: California

Postby mflorell » Wed Apr 16, 2008 6:19 pm

try logging into the agc/astguiclient.php script. it can show who sent the call into the conference as well as what channels are live on your server and what they are connected to.

You can also hang up any channel from there.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: No registered users and 119 guests

cron