Not Calling Out

[Trying]

Can someone please point me in the right direction? I have installed the latest version of VicidialNOW. Everything is fine but I cannot dial out. Sip phone cc100 is registering and I get a call when I login to the web client. We are dialing out through a standard PRI E1 connection.

I am from South Africa and all our numbers are ten digits and all start with zero. Is it perhaps something in my dialplan that is wrong?

My dialplan is exactly the same as that in VicidialNow, except that I have changed the following:

; dial an outbound RSA number
exten => _XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _XXXXXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
exten => _XXXXXXXXXX,3,Hangup

My CLI output is:

Connected to Asterisk 1.2.27 currently running on vicidialnow (pid = 2933)
Verbosity is at least 21
-- Remote UNIX connection
-- Timeout on Local/78600051@default-0afe,2
== CDR updated on Local/78600051@default-0afe,2
-- Executing Goto("Local/78600051@default-0afe,2", "#|1") in new stack
-- Goto (default,#,1)
-- Executing Playback("Local/78600051@default-0afe,2", "invalid") in new stack
-- Playing 'invalid' (language 'en')
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing Hangup("Local/78600051@default-0afe,2", "") in new stack
== Spawn extension (default, #, 2) exited non-zero on 'Local/78600051@default-0afe,2'
-- Executing DeadAGI("Local/78600051@default-0afe,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Spawn extension (default, 8309, 3) exited non-zero on 'Local/78600051@default-0afe,1'
-- Executing DeadAGI("Local/78600051@default-0afe,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
> Channel SIP/cc100-087a6730 was answered.
-- Executing MeetMe("SIP/cc100-087a6730", "8600051|F") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600051@default-fd68,2", "8600051|F") in new stack
> Channel Local/8600051@default-fd68,1 was answered.
-- Executing AGI("Local/8600051@default-fd68,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/8600051@default-fd68,1", "Zap/g1/823449100||To") in new stack
-- Requested transfer capability: 0x00 - SPEECH
-- Called g1/823449100
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/78600051@default-4997,2", "8600051|Fq") in new stack
> Channel Local/78600051@default-4997,1 was answered.
-- Executing Answer("Local/78600051@default-4997,1", "") in new stack
-- Executing Monitor("Local/78600051@default-4997,1", "wav|20080417-141417_823449100") in new stack
-- Executing Wait("Local/78600051@default-4997,1", "3600") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-fd68,2'
-- Executing DeadAGI("Local/8600051@default-fd68,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- Hungup 'Zap/1-1'
== Spawn extension (default, 0823449100, 2) exited non-zero on 'Local/8600051@default-fd68,1'
-- Executing DeadAGI("Local/8600051@default-fd68,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1

Any help will be appreciated.

[Trying]

Ok, I have played around with the extensions a bit and these are the results.

When I use this I cannot dial out... neither from the Web Client or the softphone (xlite)
; dial an outbound RSA number
exten => _XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _XXXXXXXXXX,2,Dial(${TRUNK}/${EXTEN:1},,To)
exten => _XXXXXXXXXX,3,Hangup

When I use this I can dial out from the softphone but not through the web client:
exten => _XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _XXXXXXXXXX,2,Dial,Zap/g1/${EXTEN}
exten => _XXXXXXXXXX,3,Hangup

But when I use only this it works through both the softphone and the web client:
exten => _XXXXXXXXXX,1,Dial,Zap/g1/${EXTEN}


Anyone has any idea what is going on here?

[Trying]

Sorry guys. Now it is all of a sudden dialing through the web client on this extension:

exten => _XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _XXXXXXXXXX,2,Dial,Zap/g1/${EXTEN}
exten => _XXXXXXXXXX,3,Hangup

My question is....... is this extension setup sufficient or does it need anything else?

[mflorell]

That should be enough.

[Trying]

Thanks Matt