i want to change some vicidial_statuses values
like from 'NP','No Pitch No Price' to
'HU' , 'Hung Up'
I don't know sql so can u tell me the query to change this
on a live system (do i have to resart the mysql demon after doing this and if agents should be logged off)
and i want to know how to add some more vicidial_statuses values
like 'AS','above seventy'
its that can i do it like
use asterisk;
insert into vicidial_statuses values('AS','Above Seventy','Y');
on live system
or i hv log every agent off before doing this.
help needed
thanks