All installation and configuration problems and questions
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by forsner » Tue May 13, 2008 8:44 am
Hello
I have followed the instructions in the manual on how to create an inbound campaign, but "Allow Closers" seems to be permanently selected, and if I change "Allow Inbound and Blended" to Y and click submit, it just defaults back to N.
Anyone have any ideas?
Thanks in advance.
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forsner
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by mflorell » Tue May 13, 2008 8:47 am
astguiclient version?
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mflorell
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by forsner » Tue May 13, 2008 8:50 am
VERSION: 2.0.5-128 BUILD: 80505-0333
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forsner
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by forsner » Tue May 13, 2008 8:59 am
One more thing... I can change the option by modifying the entry manually in the SQL campaign table, so maybe an interface problem then?
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forsner
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by mflorell » Tue May 13, 2008 8:59 am
I cannot duplicate on my setup, but remember that this is a development version, so depending on when you downloaded the code it might have a bug or two.
Usually when stuff like that happens it is a database issue. What is the db Schema number(seen in Admin -> System Settings)?
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mflorell
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by forsner » Tue May 13, 2008 9:02 am
Well, this may be the problem... Would you believe blank?
Version:
DB Schema Version:
Install Date:
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forsner
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by mflorell » Tue May 13, 2008 9:15 am
I think you were missing some SQL statements there somewhere then
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by forsner » Tue May 13, 2008 9:49 am
Figured it out.... Note to self: Never mix a trunk version of Vicidial with a sql database mirrored from an earlier version... duh..LOL
Thanks again for your help
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forsner
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by mflorell » Tue May 13, 2008 1:03 pm
Yes, that will cause problems
Let us know how it goes when you get everything up and running properly.
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mflorell
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