CALLBACKS

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CALLBACKS

Postby eliasferreyra » Thu May 15, 2008 11:27 pm

hello i dont understand the callbacks disposition function

because i disposed a call as callback to an specific time and it doesnt dial at time


question

are the callbacks functionality 100% functional or it can be fail???

what can i do for get the call backs to works fine dialing fine at time
eliasferreyra
 
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Postby mflorell » Thu May 15, 2008 11:40 pm

astGUIclient version?

Are you using ANYONE callbacks or AGENTONLY?

How many agents are on your system?
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HELLO

Postby eliasferreyra » Sat May 17, 2008 10:08 am

vicidial 2.0.4
vicidial 2.0.4rc1
2.0.3 too



i use both i use agent only
but when i use anyone callback tha callback goes to another agent random
and i need it go to the agent that dispossed it as callback

i have 23 agents
eliasferreyra
 
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Postby mflorell » Mon May 19, 2008 9:19 am

The only way to guarantee that the callback will go to the agent that set it originally is to use AGENTONLY
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