All installation and configuration problems and questions
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by eliasferreyra » Thu May 15, 2008 11:27 pm
hello i dont understand the callbacks disposition function
because i disposed a call as callback to an specific time and it doesnt dial at time
question
are the callbacks functionality 100% functional or it can be fail???
what can i do for get the call backs to works fine dialing fine at time
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eliasferreyra
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by mflorell » Thu May 15, 2008 11:40 pm
astGUIclient version?
Are you using ANYONE callbacks or AGENTONLY?
How many agents are on your system?
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mflorell
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by eliasferreyra » Sat May 17, 2008 10:08 am
vicidial 2.0.4
vicidial 2.0.4rc1
2.0.3 too
i use both i use agent only
but when i use anyone callback tha callback goes to another agent random
and i need it go to the agent that dispossed it as callback
i have 23 agents
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eliasferreyra
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by mflorell » Mon May 19, 2008 9:19 am
The only way to guarantee that the callback will go to the agent that set it originally is to use AGENTONLY
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