All installation and configuration problems and questions
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by bobbymc » Fri May 16, 2008 9:46 am
i like to have faster stats updates then currently.. which scritp exacly updates the top stats of the real time screen.. it looks like every 20-30 min the stats of droped and asnwered calls get update.. i really like to speed that proccess up
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bobbymc
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by mflorell » Fri May 16, 2008 9:48 am
If you have agents logged in then the stats should update every minute or two. The AST_VDadapt script is the one that does the updating as it runs.
astGUIclient version?
number of agents logged in?
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mflorell
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by bobbymc » Fri May 16, 2008 9:53 am
vicidial 2.0.1
15 agents logged in.. looks like it updated every 5 min or so
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bobbymc
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by mflorell » Fri May 16, 2008 10:21 am
I would suggest upgrading, although I don't think that is the problem. I just checked 3 client systems and those stats are updating every minute.
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by bobbymc » Sat May 17, 2008 7:05 am
i got 150 campaigns.. lol maybe thats why?
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bobbymc
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by gerski » Mon May 19, 2008 1:32 am
try to inactive some of the campaigns that you are not using. It will not show on the reports once the campaign has been disabled
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by mflorell » Mon May 19, 2008 9:23 am
Wow, that's a lot of campaigns! Are they all active?
How many agents do you have?
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