Can't get inbound calls

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Can't get inbound calls

Postby lasp81 » Mon May 19, 2008 6:00 pm

Hi, I have setup an inbound campaign according to he manager's manual. The calls go throught the queu without problems and when they reach and agent I recevie the following from asterisk's cli: on the other end I hear a
prompt saying "I'm sorry this is not a valid extension"

-- Executing Ringing("SIP/216.235.152.233-b7c61fc0", "") in new stack
-- Executing Wait("SIP/216.235.152.233-b7c61fc0", "1") in new stack
-- Executing Answer("SIP/216.235.152.233-b7c61fc0", "") in new stack
-- Executing AGI("SIP/216.235.152.233-b7c61fc0", "agi-VDAD_ALL_inbound.agi|CIDLOOKUPRC-----LB-----ingroup1-----15615375486-----Closer-----park----------999-----1") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
May 19 17:26:27 NOTICE[4363]: chan_local.c:526 local_alloc: No such extension/context 071*013*092*146*78600054@default creating local channel
May 19 17:26:27 NOTICE[4363]: channel.c:2514 __ast_request_and_dial: Unable to request channel Local/071*013*092*146*78600054@default
-- AGI Script agi-VDAD_ALL_inbound.agi completed, returning 0
-- Sent into invalid extension '071*013*092*146*8600054' in context 'default' on SIP/216.235.152.233-b7c61fc0
-- Executing Playback("SIP/216.235.152.233-b7c61fc0", "invalid") in new stack
-- Playing 'invalid' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing DeadAGI("SIP/216.235.152.233-b7c61fc0", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
vicidial103*CLI>

This is the extensions.conf configuration

[default]

; BE SURE TO CHANGE THIS LINE FOR YOUR IP ADDRESS!
exten => _71*13*92*146*.,1,Got(default,${EXTEN:16},1)
exten => _8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
exten => _7600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
;Local blind monitoring
exten => _08600XXX,1,Dial(${TRUNKblind}/6${EXTEN:1},55,To)

exten => _71*13*92*146*8600XXX,1,Goto(default,${EXTEN:16},1)
exten => _71*13*92*146*8600XXX*.,1,Goto(default,${EXTEN:16},1)
exten => _71*13*92*146*78600XXX,1,Goto(default,${EXTEN:16},1)
exten => _71*13*92*146*78600XXX*.,1,Goto(default,${EXTEN:16},1)
exten => _8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)
exten => _78600XXX*.,1,AGI(agi-VDADfixCXFER.agi)


exten => 15615222486,1,Ringing ; call ringing
exten => 15615222486,2,Wait(1) ; Wait 1 second for CID delivery from PRI
exten => 15615222486,3,Answer ; Answer the line
exten => 15615222486,4,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUPRC-----LB-----ingroup1-----15615375486-----Closer-----park----------999-----1-----Test_CC)
exten => 15615222486,5,Hangup


VICIDIAL NOW
Astguiclient 2.0.4-145
Asterisk 1.2.27

Thank you.
lasp81
 
Posts: 4
Joined: Tue Feb 19, 2008 10:07 am

Postby mflorell » Mon May 19, 2008 6:09 pm

Looks like you didn't change the 010*010*010*15 extensions in your dialplan to 071*013*092*146
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby lasp81 » Mon May 19, 2008 7:44 pm

thank you!, that was the problem.
lasp81
 
Posts: 4
Joined: Tue Feb 19, 2008 10:07 am


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 89 guests