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Postby paladugu_sujith » Sat May 24, 2008 1:57 am

hi

the subject may sound funny..but is ther a possibility in vicidial wher after the agent gets a live call ..for 10 secs the call should be auto hung up..and next call shall be placed...

thnx
paladugu_sujith
 
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Joined: Wed Jan 02, 2008 1:42 pm

Postby mflorell » Sat May 24, 2008 2:31 am

That is a rather odd request, so the agent should have no control over the hanging up of the call?

Why would you want to do this?
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Postby paladugu_sujith » Sat May 24, 2008 3:50 am

thnx for the reply mr florell

yeah..i agree it sounds odd..but this was the question raised by one of the client company for a process...wher the call will be recieved by an IVR and the call shld be disconnected every 10 secnds..
the leads tht we will be uploading will be all same..we will be dialing to a single number..

so is ther a possibility?

thnx

CHEERS
paladugu_sujith
 
Posts: 62
Joined: Wed Jan 02, 2008 1:42 pm

Postby mflorell » Sat May 24, 2008 4:08 am

There is no way to do that currently with the vicidial.php agent client. You may be able to make an Asterisk dialplan rule to set a timeout on a call after Answer though.
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Postby paladugu_sujith » Sat May 24, 2008 4:11 am

yea..i hve made a dialplan like tht and thru asterisk it is running good..

i was wondering if we hve this feature in vicidial..

thnx a lot fr ur response..

cheers
paladugu_sujith
 
Posts: 62
Joined: Wed Jan 02, 2008 1:42 pm


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