vicidial.org

by **apyash** » Fri May 23, 2008 3:58 pm

Hi There,

I have installed Vicidialnow rc2 successfully. And Able to call within extension which were there cc100 to cc101 etc..

Agents are able to login but during Dialing the message is coming

" I AM SORRY, THAT IS NOT VALID EXTENSION"

Not able to figure out the problem where I have done either in Extensions.conf or sip.conf, Please help me out.

by **pylinuxian** » Fri May 23, 2008 4:13 pm

extension to outside world is not configured. maybe if you provide more information about your trunks ...

by **mflorell** » Fri May 23, 2008 4:27 pm

Asterisk CLI output of this happening would be helpful

by **apyash** » Fri May 23, 2008 4:56 pm

Hi

this is screen-r output

[root@vicidialnow asterisk]# screen -r
There are several suitable screens on:
2661.asterisk (Detached)
2735.ASTsend (Detached)
2747.ASTVDadapt (Detached)
2744.ASTVDremote (Detached)
2741.ASTVDauto (Detached)
2738.ASTlisten (Detached)
2750.ASTfastlog (Detached)
2732.ASTupdate (Detached)
Type "screen [-d] -r [pid.]tty.host" to resume one of them.
[root@vicidialnow asterisk]#

I think there is problem with Sip.conf and extensions.conf as after registering with this server I am not able to dial any outside nos also In eybeam.

This is Sip.conf file which i have changed

[general]
port = 5060
bindaddr = 0.0.0.0
context = default
;register SIP account on remote machine if using SIP trunks
register => Sipuserid:sippassword@sipprovideraddress
; setup account for SIP trunking:

[SIPtrunk]
disallow=all
allow=ulaw
allow=alaw
type=friend
username=Sipuserid
secret=sippassword
host=dynamic
dtmfmode=inband
defaultip=sipprovideraddress
qualify=1000

[cc100]
disallow=all
allow=ulaw
allow=alaw
type=friend
username=cc100
secret=test
host=dynamic
dtmfmode=inband
defaultip=VicidialnowServerIP
qualify=1000
mailbox=100

[cc101]
disallow=all
allow=ulaw
allow=alaw
type=friend
username=cc101
secret=test
host=dynamic
dtmfmode=inband
defaultip=VicidialnowServerIP
qualify=1000
mailbox=101

[cc102]
disallow=all
allow=ulaw
allow=alaw
type=friend
username=cc102
secret=test
host=dynamic
dtmfmode=inband
defaultip=VicidialnowServerIP
qualify=1000
mailbox=102

and This is extensions.conf which I have only changed
I have uncommented all other trunks otherthan this

SIPtrunk=SIP/Sipuserid:sippassword@sipprovideraddress; SIP trunk

; BE SURE TO CHANGE THIS LINE FOR YOUR IP ADDRESS!
exten => _XXX*XXX*XXX*XXX*.,1,Goto(default,${EXTEN:16},1)

"Changed XXX*XXX*XXX*XXX* to VicidialServeIP"

Thats All..

Anything I need to Change or I have done wrong??

This is Asterisk CLI While Calling

-- Executing MeetMe("Local/8600051@default-b4e0,2", "8600051|F") in new stack
> Channel Local/8600051@default-b4e0,1 was answered.
== Starting Local/8600051@default-b4e0,1 at default,18322395284,1 failed so falling back to exten 's'
== Starting Local/8600051@default-b4e0,1 at default,s,1 still failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@default-b4e0,1
-- Executing Playback("Local/8600051@default-b4e0,1", "invalid") in new stack
-- Playing 'invalid' (language 'en')
May 24 05:41:05 WARNING[4313]: file.c:1045 ast_waitstream: Unexpected control subclass '-1'

Hope, will get answer soon as previously!!!!

by **harpreet** » Sat May 24, 2008 3:12 pm

Hi,

Dont expect an answer to this problem as a solution to this would result in many of the consultants losing the money they earn by providing remote installation & services.

(with due respect to all)

TY

by **Op3r** » Sat May 24, 2008 11:25 pm

Hello

It seems you are really dialing a not valid extension. Always check your extension.conf and the leads you are dialing.

Can you also provide the whole cli output when dialing?

by **pylinuxian** » Sun May 25, 2008 6:41 am

In your place I would just search this forum, there are plenty of articles about your problem.

by **apyash** » Tue May 27, 2008 8:51 am

Hi There,

Thanks from all. Now I am able to dial Manually and Auto Dial both successfully after searching problem here in forum. Now I need to check whether AMD is working or not so searching the forum again if i Need to change any configuration file. If anyone knows about, post the links.

Thanks again.

by **pylinuxian** » Tue May 27, 2008 10:03 am

supposing you folowed the scratch install and added AMD ... to check AMD simply tell your agents to tell you whether anyone has recieved a call & heard answering machine ....

by **28300** » Tue May 27, 2008 10:15 am

Hi Apyash,

I am facing the similar problem !! Now that you have corrected it, can you please post your extensions.conf file so that I can compare it with mine.

TY

by **apyash** » Wed May 28, 2008 3:26 am

Hi

Just Followed this post and my issue resolved::

http://www.eflo.net/VICIDIALforum/viewt ... sions+conf

by **hindipogiako11** » Tue Oct 21, 2008 10:45 pm

harpreet wrote:Hi,

Dont expect an answer to this problem as a solution to this would result in many of the consultants losing the money they earn by providing remote installation & services.

(with due respect to all)

TY

SAD SAD SAD!!!

I thought this forum is for helping and not for providing cheap advertisement for service consultants.

But there are lots of people who really helps, THANKS A LOT.

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