Problems with the record system

[mario.andres]

Hi All,

I entered to /var/spool/asterisk/monitor and i found:

20080327-173414_193492135-in.wav
20080327-173414_193492135-out.wav
DONE
ORIG

So, in one record is the voice of the client and in the other the voice of the telemarketer. I need to mix them. How could i do that?

Also, how could i change the name format of the records?

Thanks in advance.

Best regards,

Mario

[pylinuxian]

just take a look inside the DONE directory.

[mario.andres]

First, I entered to /var/spool/asterisk/monitor and i found:

20080327-173414_193492135-in.wav
20080327-173414_193492135-out.wav
DONE
ORIG

The DONE directory was empty.

And now i found:

[root@vicidialnow monitor]# ls
DONE
ORIG

And the DONE directory isnt empty:
[root@vicidialnow DONE]# ls
20080327-173414_193492135-all.wav

When did it change? The records are mixed in an especific hour of the day or in a certain period of days?

Thanks

[seaq]

yes, check your crontab entries the first one.

[apyash]

Hi There,

I have installed RC2 Successfully and everything is working perfect till Predictive Dialer. The Problem presently I am having is I don't have DONE and ORIG Folder in Monitor and not getting sound files recording where its saving??

[Op3r]

you should check the manager's interface if it set for recording

the location of the recordings is in /var/spool/asterisk/monitor

[apyash]

Hi

I got sound files under /var/spool/asterisk/monitorDone

But its recording in GSM and wav is there any way I can save those files to mp3 in MP3 Folder after converting from wav.

Thanks

[mflorell]

Check out the new audio processing scripts that are included with 2.0.4.1rc2. They have an option for converting to MP3.

[ekaftan]

Hi All,

I entered to /var/spool/asterisk/monitor and i found:

20080327-173414_193492135-in.wav
20080327-173414_193492135-out.wav
DONE
ORIG

So, in one record is the voice of the client and in the other the voice of the telemarketer. I need to mix them. How could i do that?

In mine both voices are in one file and the other file is empty

Matt: is this normal? if it is, can I stop using the script that joins the files and just kee the originals?

And a side question... can I use MixMonitor instead of Monitor?

Thanks,

[mflorell]

Yes you can use the VICIDIAL-only recording script included with 2.0.4.1rc2. This does not mix anything together.

No reason to use MixMonitor.

[ekaftan]

Yes you can use the VICIDIAL-only recording script included with 2.0.4.1rc2. This does not mix anything together.

No reason to use MixMonitor.

ok... upgrade, here we go

[apyash]

Check out the new audio processing scripts that are included with 2.0.4.1rc2. They have an option for converting to MP3.

Where these scripts are stored and how should i active those.

thanks

[mflorell]

Did you read the UPGRADE document?