Sale Disposition being dialed again

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Sale Disposition being dialed again

Postby teto114 » Fri Jun 06, 2008 10:00 am

Hi, we are having the "Sale" dispositioned leads beind dialed again:


CALLS TO THIS LEAD:
# DATE/TIME LENGTH STATUS TSR CAMPAIGN LIST LEAD
1 2008-06-05 09:27:57 107 DNC 205 VERIZON2 104 455
2 2008-06-04 09:39:43 1252 SALE 204 VERIZON2 104 455
3 2008-06-04 08:56:20 37 CBHOLD 204 VERIZON2 104 455
4 2008-06-03 13:41:09 611 CBHOLD 204 VERIZON2 104 455
5 2008-06-03 09:50:01 36 NP 211 VERIZON2 104 455

Any idea of why this can be happening. This disposition is not in the list of dispos to be recycled.

Thanks and best regards
teto114
 
Posts: 15
Joined: Tue Jun 03, 2008 6:28 pm

Postby Op3r » Fri Jun 06, 2008 4:01 pm

check your dial statuses on the campaign manager. If it have SALE it will be redialed again.

Also check your list for any duplicates.
Get paid for US outbound Toll Free calls. PM me.
Op3r
 
Posts: 1432
Joined: Wed Jun 07, 2006 7:53 pm
Location: Manila

Postby teto114 » Fri Jun 06, 2008 4:07 pm

Thanks, Sale was in the Detail View list, we removed it now.
teto114
 
Posts: 15
Joined: Tue Jun 03, 2008 6:28 pm


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 149 guests