Agents need to logout/login to call recycled leads

[mrcarrera]

I'm using Vicidial now and purchased and checked manager and Agent manuals for information about this but couldn't find anything; let me describe the scenario where I found this problem:

1.- Agents making manual calls until no more Leads are available to call to
2.- At this point, admin user resets Lead-Called-Status for the list and check that leads are already in the dial hopper
3.- Agents which are still logged-in can't make any call (I guess they should as leads are already available in the dial hopper) <-- Is it a bug?
4.- After logout and login, agents can make calls to leads in the dial hopper

Is that the normal behaviour?

Thanks in advance and kind regards,
Miguel.

[mflorell]

That could be a bug, could you post the version and build of VICIDIAL that you are using and create a new issue tracker bug report?

[mrcarrera]

I'm using Vicidialnow 1.1rc2. I'll create a new issue tracker bug report right now.
Thanks for your quick answer.