Choppy sound when listening to agent conversation

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Choppy sound when listening to agent conversation

Postby codehaxor » Tue Jun 24, 2008 3:05 pm

Im experiencing a slight degree of choppy audio when monitoring a live conversation from X-lite Sip client. My clients are on IAX2.
Team Dax Cordova IT Consulting
Vicidial Remote & Onsite Installation / Configuration / Custom Development / Consultancy Services
http://www.linkedin.com/in/codehaxor
FREE VICIDIAL INSTALLATION IN THE PHILIPPINES
codehaxor
 
Posts: 151
Joined: Wed Mar 14, 2007 2:37 am
Location: Dumaguete City, Philippines

Postby mflorell » Wed Jun 25, 2008 3:29 am

Asterisk version?

internet connection?

codecs used?

loadavg on the server?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby codehaxor » Wed Jun 25, 2008 5:49 am

1.2.24 As per scratch install
10 agents on Manual (click and call) Dialing
E1
IAX2 Extensions on ULAW
Loadavg is .13 .10 .03
Team Dax Cordova IT Consulting
Vicidial Remote & Onsite Installation / Configuration / Custom Development / Consultancy Services
http://www.linkedin.com/in/codehaxor
FREE VICIDIAL INSTALLATION IN THE PHILIPPINES
codehaxor
 
Posts: 151
Joined: Wed Mar 14, 2007 2:37 am
Location: Dumaguete City, Philippines

Postby mflorell » Wed Jun 25, 2008 7:51 am

Have you tried another softphone? like Zoiper?

What are the specs(CPU/RAM/OS) on the workstation you are using to monitor?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby codehaxor » Wed Jun 25, 2008 4:17 pm

core2duo 1.86 GHZ
1 GB Kingston RAM

same with other agent workstations


is it really necessary to set the Kernel Real Time clock when using ztdummy?
Team Dax Cordova IT Consulting
Vicidial Remote & Onsite Installation / Configuration / Custom Development / Consultancy Services
http://www.linkedin.com/in/codehaxor
FREE VICIDIAL INSTALLATION IN THE PHILIPPINES
codehaxor
 
Posts: 151
Joined: Wed Mar 14, 2007 2:37 am
Location: Dumaguete City, Philippines

Postby codehaxor » Wed Jun 25, 2008 4:25 pm

Anyway i found the error already, it has something to do with my other server which does the transcoding, since it had a higher amount of load average that reached upto 2
Team Dax Cordova IT Consulting
Vicidial Remote & Onsite Installation / Configuration / Custom Development / Consultancy Services
http://www.linkedin.com/in/codehaxor
FREE VICIDIAL INSTALLATION IN THE PHILIPPINES
codehaxor
 
Posts: 151
Joined: Wed Mar 14, 2007 2:37 am
Location: Dumaguete City, Philippines


Return to Support

Who is online

Users browsing this forum: Bing [Bot] and 141 guests