Dial prefix 9 hardcoded to Transfer Conf

[gardo]

Matt,

Is the dial prefix "9" hardcoded in the Transfer Conf button? I have a campaign that has "2" as dial prefix instead of the default "9". Making a three-way call gives me an invalid extension. Looking at the asterisk cli, it actually dialed 91NXXNXXXXXX instead of 21NXXNXXXXXX.

Astguiclient 2.0.4.1.rc2
Asterisk 1.2.27

[mflorell]

It is hard coded, but you can easily click on the OVERRIDE checkbox to dial the exact number you want.

[gardo]

Any way it can be made to follow the prefix set in the campaign settings? The reason for this is that I only want agents to dial within Vicidial - manual and predictive. If the agents know the complete dial prefix they can dial outside Vicidial (ie, using softphone, hardphone and etc.).

[mflorell]

Is there an issue for this in the tracker? I will work on a fix for this for the next release.

[gardo]

Issue posted. Here's the link:

http://www.eflo.net/VICIDIALmantis/view.php?id=187