Can not call outbound: "That is not a valid extension&q

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Can not call outbound: "That is not a valid extension&q

Postby asincom » Sat Jun 28, 2008 11:14 pm

Hi,
I recently install Vicidial Now. A test campaign has being seted up and I can call between extensions. But when I tried to call a lead I get the message "that is not a valid extension".
I changed 9 prefix for X, the problem persist.
I maded several changes to my extensions.conf and a I added a sip trunk to my sip.conf, which appear registered.
When I login as an agent, my xlite rings and the conf session begin with a message "you are the only person ...". I tried to find related topics in this forum but no succes.
Needs help to make a sip outbound call through VCdial.
Thanks in advanced for your support.
Rgds.
asincom
 
Posts: 19
Joined: Sat Jun 28, 2008 11:05 pm

My Asterisk CLI

Postby asincom » Sat Jun 28, 2008 11:35 pm

-- Executing MeetMe("Local/8600051@default-53d3,2", "8600051|F") in new stack
> Channel Local/8600051@default-53d3,1 was answered.
== Starting Local/8600051@default-53d3,1 at default,56992934030,1 failed so falling back to exten 's'
== Starting Local/8600051@default-53d3,1 at default,s,1 still failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@default-53d3,1
-- Executing Playback("Local/8600051@default-53d3,1", "invalid") in new stack
-- Playing 'invalid' (language 'en')
Jun 29 00:34:09 WARNING[5443]: file.c:1045 ast_waitstream: Unexpected control subclass '-1'
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Timeout on Local/8600051@default-53d3,1
== CDR updated on Local/8600051@default-53d3,1
-- Executing Goto("Local/8600051@default-53d3,1", "#|1") in new stack
-- Goto (default,#,1)
-- Executing Playback("Local/8600051@default-53d3,1", "invalid") in new stack
-- Playing 'invalid' (language 'en')
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, #, 1) exited non-zero on 'Local/8600051@default-53d3,1'
-- Executing DeadAGI("Local/8600051@default-53d3,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-53d3,2'
-- Executing DeadAGI("Local/8600051@default-53d3,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1

any clue?
asincom
 
Posts: 19
Joined: Sat Jun 28, 2008 11:05 pm

Check these things...

Postby creativess » Tue Jul 08, 2008 10:59 am

Check your database and make sure you have entries in conferences, vicidial_conferences, and in the meetme.conf file in /etc/asterisk

Fixed a similar issue for me. Also make sure all IP's are updated and correct.
creativess
 
Posts: 34
Joined: Sun Mar 25, 2007 5:23 am

Postby mflorell » Tue Jul 08, 2008 11:44 am

There is nothing in the dialplan that can match this dialstring:

56992934030
mflorell
Site Admin
 
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Location: Florida


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