Separate SIP trunk for agents

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Separate SIP trunk for agents

Postby ciacho » Fri Jul 18, 2008 2:34 am

Hi,


Is it possible to configure extensions.conf / sip.conf / iax.conf so that each agent was assigned a separate sip provider account (only outband)?
Agents use softphones (IAX2). Autodialer is on.
Is it possible to set an additional pool sip provider accounts for autodialer?
ciacho
 
Posts: 48
Joined: Tue Jul 08, 2008 1:46 am
Location: POLAND

Postby mflorell » Fri Jul 18, 2008 7:46 am

Yes, you could do that, but it would not be the easiest configuration to set up or maintain.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby ciacho » Mon Jul 21, 2008 3:16 am

Thanks for answer,

If it is difficult to setup, maybe easier is make a pool of sip providers account and use it in the circle? But how can I do this?
ciacho
 
Posts: 48
Joined: Tue Jul 08, 2008 1:46 am
Location: POLAND

Postby mflorell » Mon Jul 21, 2008 7:09 am

The only way I can think of to do that without too much effort is to use a different carrier for each of the last digits of the phone number being dialed. Something like this:

exten => _91NXXNXXXXX0,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXX0,2,Dial(${TRUNKA}/${EXTEN:1},,To)
exten => _91NXXNXXXXX0,3,Hangup

exten => _91NXXNXXXXX1,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXX1,2,Dial(${TRUNKB}/${EXTEN:1},,To)
exten => _91NXXNXXXXX1,3,Hangup

exten => _91NXXNXXXXX2,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXX2,2,Dial(${TRUNKC}/${EXTEN:1},,To)
exten => _91NXXNXXXXX2,3,Hangup

etc...
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby ciacho » Tue Jul 22, 2008 2:47 am

Matt, thank You for good and simple solution.

I've another question:

Is it possible to restrict (exclude) outgoing calls made by hand (for example, through Zoiper) by all agents?

I am thinking of making connections to allow only through an ASTguiclient panel.
ciacho
 
Posts: 48
Joined: Tue Jul 08, 2008 1:46 am
Location: POLAND

Postby Op3r » Tue Jul 22, 2008 3:47 am

Yes you can do that.

You can configure what context of the extensions.conf the sip or iax account of the agents can access.
Get paid for US outbound Toll Free calls. PM me. visit https://stopmanualdial.com for vicidial services.
Op3r
 
Posts: 1432
Joined: Wed Jun 07, 2006 7:53 pm
Location: Manila


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 89 guests