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mcargile wrote:The real issue is that WaitForSilence is broken in asterisk 1.2.
We wrote a fix for this a while ago which is an optional step in the Scratch Install for installing Asterisk. From the sounds of it, the fixed version did not get into the VicidialNOW release.
What is happening without the timeout is that every call going to the answering machine extension is getting stuck till the other end hangs up the call. All your 30 second timeout is doing is making it so that the message is being left after 30 seconds not when the answering machine is done playing it's message.
If you need this feature you will need to recompile asterisk on your system with the fixed version in place.
Our support staff is more than willing to do this for you. Our rate is $200 an hour. For VicidialNOW systems we highly suggest a 2 hour tune up on this system where we fix the known bugs in VicidialNOW and optimize it for your system.
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