vicidial.org

by **kolucoms6** » Sun Aug 10, 2008 10:54 pm

How to take out Detailed List Disposition Report ?

by **mflorell** » Mon Aug 11, 2008 7:58 am

What exactly are you looking for?

by **kolucoms6** » Mon Aug 11, 2008 8:02 am

Lets presume I have uploaded a lead batch of 10000.

And aftrr dialy dialing I want to download the detailsed Phone number wise call disposition.

I have seen lead dispositon summary available but didnt find the detailed disposition list.

Phone Number Dispositon
19021234561 ANSWERIGN MACHINE
19021234599 SALE

by **mflorell** » Mon Aug 11, 2008 8:31 am

There is a comand-line tool to export information like that, but no web utility. We usually recommend installing PHPMyAdmin to do custom exports like this.

by **kolucoms6** » Mon Aug 11, 2008 9:57 am

Any 3rd party MOD available to achieve this as I guess its basic feature of anydialer ?

by **mflorell** » Mon Aug 11, 2008 11:21 am

There are 2 main reasons that we hace not built this in as a web-based feature:

1. Abuse of the feature, ability to download an entire lead-base from a simple web interface

2. Different requirements, EVERY person that has requested this feature has a different format or set of requirements that would need to be implemented for this feature. This is a significant undertaking to achieve and we have received no sponsorship to create a report like this so it will remain a low priority. Using something like PHPMyAdmin is much easier, and it can output any number of fields to 10 different data file formats.

by **john_usc** » Fri Jan 02, 2009 3:57 pm

So which table is this information saved so we can get it from mysql.
Thanks

by **mflorell** » Fri Jan 02, 2009 5:12 pm

Lead information is in the vicidial_list table
outbound calling info is in vicidial_log
inbound calling info is in vicidial_closer_log
agent activity is in vicidial_agent_log

by **john_usc** » Fri Jan 02, 2009 11:52 pm

Thank you so much for your kind help!

by **kazpd1** » Sun Jan 18, 2009 4:26 pm

What will be happened if I run the Compaign with Dial Method = 'Ratio'.
I guess the dialer skip the voicemails, but i think it should store this information somewhere in DB. where is the location. I want to get a list of numbers skipped by the vicidial automatically. Please send me the exact query for this.

many thanks,
K@z

by **mflorell** » Sun Jan 18, 2009 5:14 pm

What is your campaign VDAD exten set to?

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Detailed List Disposition Report

Detailed List Disposition Report

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