Closer

All installation and configuration problems and questions

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Closer

Postby SuPrSluG » Wed Sep 06, 2006 9:23 am

I log in as a closer and go to the outbound gui. Although, I do get the green screen and click SalesLine and submit. Then I get dial next number and no pause or resume. What's goin on?
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Postby mflorell » Wed Sep 06, 2006 9:37 am

For CLOSER campaigns you need to have your dial level set to 1 or higher or it will not work.
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Postby SuPrSluG » Wed Sep 06, 2006 9:51 am

I manually put in the autodial level at the mysql prompt. and now it shows autodial level of 1 and logging back in I now get the proper pause and resume buttons.

Which screen should I attach to to watch and incoming call?

12880.ASTVDauto (Detached)
4070.ASTVDremote (Detached)
4066.ASTupdate (Detached)
4060.ASTVDadapt (Detached)
4050.ASTsend (Detached)
4044.ASTlisten (Detached)
Type "screen [-d] -r [pid.]tty.host" to resume one of them.
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Postby mflorell » Wed Sep 06, 2006 10:13 am

For incoming calls you need to watch asterisk. Since you don't seem to be using the start_asterisk_boot.pl script you will have to attach to it through asterisk -r.
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