Vicidialnow without x100p only for 4 Agents?

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Vicidialnow without x100p only for 4 Agents?

Postby ger1966 » Sat Aug 16, 2008 3:54 am

Excuse me for my google Translate English

We test Vicidialnow today in a live environment. Unfortunately, our x100p card or the PCI Slot is broken If agent 5 logs in he always listens to the other talks. With 4 Agents it works fine Is it the lack of timing device? (We use ztdummy)
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Postby Op3r » Sat Aug 16, 2008 5:01 am

What is the specification of your machine?

The higher specification the more agents you can put in.
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Vicidialnow without x100p only for 4 Agents?

Postby ger1966 » Sat Aug 16, 2008 5:28 am

We have a intel core Duo machine 2x E2200 with 2 GB Ram and 250 GB Sata

We work without Voicerecording
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Question

Postby ger1966 » Sat Aug 16, 2008 5:51 am

@Op3r

Some people say: Vicidialnow usually work only with up to 5 agents. Can you confirm?
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Postby gardo » Sat Aug 16, 2008 8:36 am

Where did you get that kind of information? VicidialNOW is based from the scratch install of VICIDIAL on a modified CentOS system. It has all the patches (on the scratch install) applied and a lot more. The limitations are on the hardware being used.

There are a lot of small centers with up to 20 seats using the VicidialNOW distro without any issues related to the system.

Getting an X100p card surely helps since this places the timing load away from the kernel (ztdummy) to the hardware x100p card.

What version of VicidialNOW are you using?
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Re: Question

Postby Op3r » Sat Aug 16, 2008 5:30 pm

ger1966 wrote:@Op3r

Some people say: Vicidialnow usually work only with up to 5 agents. Can you confirm?


No that's false. I am even using it on a 50 seats client. here's my set up

2 core2quad with 4 gb of ram and 360 gb sata and using ztdummy.

VICIDIALNOW is faithful to the scratch install. Heck the installer is even 10 times better than most of the so called consultants installs.
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