A2billing and Vicidial

All installation and configuration problems and questions

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A2billing and Vicidial

Postby dBoss » Tue Sep 02, 2008 4:27 pm

Has anyone being able to integrate vicidial with a2billing?. Can you share your experiences.

Thanks in advance for your response.
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Location: Broward County Florida

Postby forsner » Tue Sep 02, 2008 10:10 pm

It works fine with Manual dialing, but the Vicidial autodialer doesn't detect a call pickup running through a2billing. It just dispo's everything as 'no answer. When a called person picks up the phone, the call is immediately hung up Something to do with the way conference room ID's (or something like that) are used and the way conference rooms are created (the timing) in auto mode vs. manual.

Thats what I can gather from various forum posts both here and on a2billings site. I spent a few days integrating the 2 only to find out it doesn't work. Which really sucks because both a2billing and Vicidial are awesome and would be an amazing combination from a 'sales' point of view of a provider.

The only other decent open source asterisk billing software I've been able to find is by http://www.kolmisoft.com/. Their totally open source product from a few years ago was called MCC. They have since switched to a more closed option call MOR (you can't even download MCC from anywhere, but if someone out there still has a copy kicking around, I could sure use one :-) ). Their 'free' version they offer now of course has limitations (another typical switch to money making from the open source world). The drawback however is that older (more free) versions of MOR don't support inbound DID billing as well as Authorize.net integration for credit card processing (2 things that a2billing does do). I believe that both MOR and MCC both work fine with Vicidial however.

Sorry for the book here, but I've seen many posts about a2billing and Vicidial and it would be awesome if some mavrick programmer could figure out some sort of a fix to all this. There are many in the community that would be totally appreciative.

**UPDATE**
Here is the link to the same problem on a2billings site
http://forum.asterisk2billing.org/viewt ... t=vicidial
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Postby gardo » Wed Sep 03, 2008 4:50 pm

The best solution for A2Billing and VICIDIAL to work together is to put them on separate servers. Let all the calls from VICIDIAL pass to the A2Billing box. Voila! You have a decent billing platform that works with VICIDIAL. :D
http://goautodial.com
Empowering the next generation contact centers
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Postby forsner » Fri Sep 05, 2008 11:25 am

Been there done that. Doesn't work. Still get disconnects on the autodialer.
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Re: A2billing and Vicidial

Postby dBoss » Thu Oct 16, 2008 11:35 am

I made it work.
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Location: Broward County Florida

Re: A2billing and Vicidial

Postby avalanche » Thu Oct 16, 2008 7:48 pm

dBoss wrote:I made it work.


Can you share how you made it work?
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Postby marcin » Sat Aug 21, 2010 2:14 pm

on a2billing server
replace:
[a2billing]
exten => _X.,1,Answer
exten => _X.,n,Wait(1)
exten => _X.,n,DeadAGI(a2billing.php|1)
exten => _X.,n,Hangup
with
[a2billing]
exten => _X.,1,NoOp,${CALLERID(all)}
exten => _X.,n,DeadAGI(a2billing.php|1)
exten => _X.,n,Hangup

vicidial server was detecting answered
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2billing integration with vicidial

Postby powerunits » Tue Sep 21, 2010 4:13 pm

hi all,
i m trying to do a2billing integration with vicidial both applications are on 1 system. every thing is working fine. but as soon as i dial any number from vicidial agent screen i get a msg please enter you complete pin number after i enter this pin number call is getting connected. now the issue is i have to do this again and again. please guide me how can i finish this options before all outbound calls. let me tell you what steps i have made i have added CLI on vicidial and a2billing. in a2billing Global settings i have set cid_askpincode_ifnot_callerid = NO and cid_auto_assign_card_to_cid = NO. given below is my dialing plan.


[default]
exten => _X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _X.,n,NoOp,${CALLERID(all)}
exten => _X.,n,Answer

please help on this thanks alot.
exten => _X.,n,Wait(1)
exten => _X.,n,AGI(a2billing.php|1)
exten => _X.,n,Hangup
powerunits
 
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enter pin number

Postby sasb » Thu Nov 18, 2010 5:06 am

In a2billing, just change iax or sip context from 'a2billing' to 'wholesale'
it will stop asking for pin number.
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Re: A2billing and Vicidial

Postby govoip » Thu Sep 12, 2013 2:36 pm

i have followed dialplan but when i call manual that time its going decline
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