All installation and configuration problems and questions
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by prince.fer » Thu Sep 11, 2008 6:38 pm
I am using Remote Agent for broadcasting. I want to handup the calls exactly after x.yy seconds. How can i do that. ? I am using astguiclient-2.0.3 and asterisk-1.4.X
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prince.fer
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by mflorell » Fri Sep 12, 2008 5:47 am
There is nothing that does that inside of VICIDIAL. You might be able to do that within the dialplan in Asterisk though.
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by prince.fer » Fri Sep 12, 2008 3:06 pm
Thanks..
If i am using RemoteAgent for broadcasting than from where can i get the report of agent wise. In users->stats it is not showing me the numbers dials with length and all details if i m using RemoteAgent.
With RemoteAgent if i am dialing it is showing me details in users ->stats. How can i get cdr of RemoteAgents.
Thanks
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prince.fer
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by mflorell » Fri Sep 12, 2008 5:22 pm
For broadcasting campaign stats it greatly depends on how the broadcast campaign is set up. Can you explain how your broadcast campaign is set up?
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by prince.fer » Sat Sep 13, 2008 12:22 am
My Broadcasting camp is setup as per below:
1) Starting RemoteAgent to broadcasting.
2) Calls are dial from broadcast campaign
3) Hanging Up calls in x sec. No file play no amd detection nothing. Just hanging up calls in x sec.
4) Dialing another number.
Thanks
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prince.fer
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by mflorell » Sun Sep 14, 2008 6:44 am
What is the campaign's VDAD exten set to?
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by prince.fer » Sun Sep 14, 2008 11:51 pm
It`s set to 8365
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prince.fer
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by mflorell » Mon Sep 15, 2008 8:01 am
And what is the remote agent dialplan number set to, and what exactly is in that extension in the dialplan?
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by prince.fer » Mon Sep 15, 2008 11:48 pm
Extension Number is set to : 8320
and in extensions.conf entry is as below:
exten => 8320,1,Wait(2)
exten => 8320,2,AGI(VD_amd_post.agi,${EXTEN})
exten => 8320,3,Hangup
Thanks
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prince.fer
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by mflorell » Tue Sep 16, 2008 3:27 am
You should see reporting in the VDAD report, but for broadcast dialing you really won't see much in the agent reports, because you don't have any agents logging into the vicidial.php page which is where most of the agent reports are derived from.
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by prince.fer » Tue Sep 16, 2008 6:25 am
when i m seeing vicidial_log for my broadcasting campaign in every calls of broadcast it is giving me NULL in seconds.
I just want the cdr kind of thing from remote agents users. Is it available or else i will prepare ?
THanks
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prince.fer
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by mflorell » Tue Sep 16, 2008 10:57 am
The logs should have time associated with them.
astguiclient version?
you could also check the call_log table for call times.
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by prince.fer » Thu Sep 18, 2008 8:30 am
astguiclient version is - 2.0.4
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prince.fer
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