Caller ID

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Caller ID

Postby kolucoms6 » Thu Sep 18, 2008 8:27 am

I have setup my Caller ID in Campaign CallerID.

We do outbound calls.But still I get many calls where it says "You caller ID cannot be determined."

Is that a problem with Caller ID ?
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Postby mflorell » Thu Sep 18, 2008 8:38 am

Have you tried calling your own numbers to see if the calls are coming throught properly?
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Postby kolucoms6 » Thu Sep 18, 2008 8:41 am

I have USA DID.

and I use Eyebeam. If I try to call myself, I get some Absurd Caller ID.
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Postby mflorell » Thu Sep 18, 2008 8:58 am

What callerID name and number do you get?

are you calling through the US PSTN or are you just dialing your phone from the same provider you are dialing out from?
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Postby kolucoms6 » Thu Sep 18, 2008 9:00 am

Same VOIP provider which we use for Outbound calls.
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Postby kolucoms6 » Mon Nov 03, 2008 3:31 pm

I have configured a number and asked my VOIP provider to track calls in switch and he said he doesnt get the number...
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USA/UK "VOIP CLI" Calling Minutes : 1 cents per minutes.
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