Noone is in your session: 8600051

[ckwall]

lol... i appologize, it looks like i had one two many 9s in the dial...
it works now.

now i just have to figure out how to make it connect to my agent, but the dialer is dialing out.

[gerski]

Code: Select all

== Starting Local/8600051@default-5e27,1 at default,9918018285230,1 failed so falling back to exten 's'
== Starting Local/8600051@default-5e27,1 at default,s,1 still failed so falling back to context 'default'

make sure you have a correct context when making a call..

and also make sure your dialplan is in the context default.

[egris]

That is correct, you cannot use H323 with VICIDIAL.

Does your provider not support SIP or IAX?

In the documentation about vicidialer installation there is a requirement to register SIP trunk.

How to do it?

[mflorell]

You are correct, there is no requirement, but instructions are included for how to do it in the SCRATCH_INSTALL.

[egris]

You are correct, there is no requirement, but instructions are included for how to do it in the SCRATCH_INSTALL.

I'm sorry. But I've got registered SIP trunk and no changes. I still can not see any data in live_channels. How can I be sured that trunk are seen by vicidial? Should I somehow configure them at the admin page?

[mflorell]

What is the Asterisl CLI output of "show channels concise" when you are on an active call over this SIP trunk?

[egris]

What is the Asterisl CLI output of "show channels concise" when you are on an active call over this SIP trunk?

I think I fixed the problem with SIP trunks. During a call I can see:

*CLI> show channels concise
SIP/SIPtrunk-081ff878!!!1!Up!Bridged Call!SIP/148-081f7e90!148!!3!!SIP/148-081f7e90
SIP/148-081f7e90!default!0187874000!2!Up!Dial!SIP/0187874000@SIPtrunk|60|ro!148!!3!4!SIP/SIPtrunk-081ff878


Now the problem is that even if I do a manual dial from the vicidial web interface no calls are been placed. I've got an info:

Originate command sent for Exten 0187874000 Channel Local/8600051

But nothing happens after I press OK. Only Noone is in your session: 8600051

[mflorell]

Is anything showing up in your /var/log/astguiclient/action_full.2006-XX-XX file for an Originate?

[egris]

Is anything showing up in your /var/log/astguiclient/action_full.2006-XX-XX file for an Originate?

2006-11-24 10:58:49|LISTENER DEAD STOPPING PROGRAM... ATTEMPTING TO START keepalive SCRIPT||
2006-11-24 10:58:49|LISTENER DEAD STOPPING PROGRAM... ATTEMPTING TO START keepalive SCRIPT||
2006-11-24 10:58:49|CLOSING DB CONNECTION||
2006-11-24 10:58:52|LOGGED INTO MYSQL SERVER ON 1 CONNECTION||
2006-11-24 10:58:52|SQL_QUERY|SELECT * FROM vicidial_manager where server_ip = '10.10.13.250' and status = 'QUEUE' order by e
ntry_date desc limit 1||
2006-11-24 10:58:52|----BEGIN NEW COMMAND----
Action: Originate
Channel: SIP/148
Context: default
Exten: 8600051
Priority: 1
Callerid: ACagcW11643551245555

----END NEW COMMAND----
|
2006-11-24 10:58:52|SQL_QUERY|UPDATE vicidial_manager set status='SENT' where man_id='120'||
2006-11-24 10:58:54|LISTENER DEAD STOPPING PROGRAM... ATTEMPTING TO START keepalive SCRIPT||
2006-11-24 10:58:55|LISTENER DEAD STOPPING PROGRAM... ATTEMPTING TO START keepalive SCRIPT||
2006-11-24 10:58:55|CLOSING DB CONNECTION||
2006-11-24 10:58:58|LOGGED INTO MYSQL SERVER ON 1 CONNECTION||
2006-11-24 10:59:00|LISTENER DEAD STOPPING PROGRAM... ATTEMPTING TO START keepalive SCRIPT||
2006-11-24 10:59:00|LISTENER DEAD STOPPING PROGRAM... ATTEMPTING TO START keepalive SCRIPT||
2006-11-24 10:59:00|CLOSING DB CONNECTION||
2006-11-24 10:59:03|LOGGED INTO MYSQL SERVER ON 1 CONNECTION||
2006-11-24 10:59:05|LISTENER DEAD STOPPING PROGRAM... ATTEMPTING TO START keepalive SCRIPT||
2006-11-24 10:59:06|LISTENER DEAD STOPPING PROGRAM... ATTEMPTING TO START keepalive SCRIPT||
2006-11-24 10:59:06|CLOSING DB CONNECTION||
2006-11-24 10:59:09|LOGGED INTO MYSQL SERVER ON 1 CONNECTION||
2006-11-24 10:59:09|SQL_QUERY|SELECT * FROM vicidial_manager where server_ip = '10.10.13.250' and status = 'QUEUE' order by e
ntry_date desc limit 1||
2006-11-24 10:59:09|----BEGIN NEW COMMAND----
Action: Hangup
Channel:

----END NEW COMMAND----
|
2006-11-24 10:59:09|SQL_QUERY|UPDATE vicidial_manager set status='SENT' where man_id='121'||
2006-11-24 10:59:11|LISTENER DEAD STOPPING PROGRAM... ATTEMPTING TO START keepalive SCRIPT||
2006-11-24 10:59:11|LISTENER DEAD STOPPING PROGRAM... ATTEMPTING TO START keepalive SCRIPT||
2006-11-24 10:59:11|CLOSING DB CONNECTION||


Is it enough or do you need more info?

[egris]

Is anything showing up in your /var/log/astguiclient/action_full.2006-XX-XX file for an Originate?

There is NO such a file.

action_launch.2006-11-27:

2006-11-27 12:08:04|/usr/share/astguiclient/AST_send_action_child.pl --SYSLOG=1 --PATHlogs=%2Fvar%2Flog%2Fastguiclient --teln
et_host=10.10.13.250 --telnet_port=5038 --ASTmgrUSERNAME=egris --ASTmgrSECRET=1234 --ASTmgrUSERNAMEsend=sendcron --action=Ori
ginate --cmd_line_b=Channel%3A%20SIP%2F148 --cmd_line_c=Context%3A%20default --cmd_line_d=Exten%3A%208600051 --cmd_line_e=Pri
ority%3A%201 --cmd_line_f=Callerid%3A%20S0611271208058600051 --cmd_line_g= --cmd_line_h= --cmd_line_i= --cmd_line_j= --cmd_li
ne_k= S0611271208058600051 0.0000000 |
2006-11-27 12:08:31|/usr/share/astguiclient/AST_send_action_child.pl --SYSLOG=1 --PATHlogs=%2Fvar%2Flog%2Fastguiclient --teln
et_host=10.10.13.250 --telnet_port=5038 --ASTmgrUSERNAME=egris --ASTmgrSECRET=1234 --ASTmgrUSERNAMEsend=sendcron --action=Ori
ginate --cmd_line_b=Channel%3A%20Local%2F8600051%40default --cmd_line_c=Context%3A%20default --cmd_line_d=Exten%3A%2001878740
00 --cmd_line_e=Priority%3A%201 --cmd_line_f=Callerid%3A%20%22DVagcW11646185035555%22%20%3C0000000000%3E --cmd_line_g= --cmd_
line_h= --cmd_line_i= --cmd_line_j= --cmd_line_k= DVagcW11646185035555 0.0000000 |
2006-11-27 12:14:11|/usr/share/astguiclient/AST_send_action_child.pl --SYSLOG=1 --PATHlogs=%2Fvar%2Flog%2Fastguiclient --teln
et_host=10.10.13.250 --telnet_port=5038 --ASTmgrUSERNAME=egris --ASTmgrSECRET=1234 --ASTmgrUSERNAMEsend=sendcron --action=Han
gup --cmd_line_b=Channel%3A --cmd_line_c= --cmd_line_d= --cmd_line_e= --cmd_line_f= --cmd_line_g= --cmd_line_h= --cmd_line_i=
--cmd_line_j= --cmd_line_k= RH1234591164618851 0.0000000 |


action_process.2006-11-27:


2006-11-27 12:08:04|SQL_QUERY|UPDATE vicidial_manager set status='SENT' where man_id='169'||
2006-11-27 12:08:04|SQL_QUERY|SELECT * FROM vicidial_manager where server_ip = '10.10.13.250' and status = 'QUEUE' order by e
ntry_date desc limit 1||
2006-11-27 12:08:04|----BEGIN NEW COMMAND----
Action: Originate
Exten: 8018891610165
Context: default
Channel: Local/8600051@default/n
Priority: 1
Callerid: "M1127120313000000060" <0000000000>
Timeout: 60000

----END NEW COMMAND----
|
2006-11-27 12:08:04|SQL_QUERY|UPDATE vicidial_manager set status='SENT' where man_id='170'||
2006-11-27 12:08:04|SQL_QUERY|SELECT * FROM vicidial_manager where server_ip = '10.10.13.250' and status = 'QUEUE' order by e
ntry_date desc limit 1||
2006-11-27 12:08:04|----BEGIN NEW COMMAND----
Action: Hangup
Channel:

----END NEW COMMAND----
|
2006-11-27 12:08:04|SQL_QUERY|UPDATE vicidial_manager set status='SENT' where man_id='171'||
2006-11-27 12:08:04|SQL_QUERY|SELECT * FROM vicidial_manager where server_ip = '10.10.13.250' and status = 'QUEUE' order by e
ntry_date desc limit 1||
2006-11-27 12:08:04|----BEGIN NEW COMMAND----
Action: Originate
Channel: SIP/148
Context: default
Exten: 8600051
Priority: 1
Callerid: S0611271208058600051

----END NEW COMMAND----
|
2006-11-27 12:08:04|SQL_QUERY|UPDATE vicidial_manager set status='SENT' where man_id='172'||
2006-11-27 12:08:06|LISTENER DEAD STOPPING PROGRAM... ATTEMPTING TO START keepalive SCRIPT||
2006-11-27 12:08:06|LISTENER DEAD STOPPING PROGRAM... ATTEMPTING TO START keepalive SCRIPT||
2006-11-27 12:08:06|CLOSING DB CONNECTION||

action_send.2006-11-27:

EMPTY

[ruben23]

hi to you all it seems that my problem was same to you all....no session upon login of agent hope you guys can help me also...hoping....waht would be my first move in finding the source of the problem....

on my CLI command this display when im login and getting the no session error....

== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Registered SIP '1001' at 192.168.2.6 port 61458 expires 3600
-- Saved useragent "eyeBeam release 1100z stamp 47737" for peer 1001
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
> Channel SIP/1001-08dd7410 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
== Starting SIP/1001-08dd7410 at default,,1 failed so falling back to exten 's'
== Starting SIP/1001-08dd7410 at default,s,1 still failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on SIP/1001-08dd7410
-- Executing Playback("SIP/1001-08dd7410", "invalid") in new stack
-- Playing 'invalid' (language 'en')
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Timeout on SIP/1001-08dd7410
== CDR updated on SIP/1001-08dd7410
-- Executing Goto("SIP/1001-08dd7410", "#|1") in new stack
-- Goto (default,#,1)
-- Executing Playback("SIP/1001-08dd7410", "invalid") in new stack
-- Playing 'invalid' (language 'en')
-- Executing Hangup("SIP/1001-08dd7410", "") in new stack
== Spawn extension (default, #, 2) exited non-zero on 'SIP/1001-08dd7410'
-- Executing DeadAGI("SIP/1001-08dd7410", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- Unregistered SIP '1001'

actually i modified all the default extension conf my vicidialnow...with extension.conf comming form a working asterisk server....but i got this error....please help...

[mflorell]

double-post, see the vicidialnow topic.

[ruben23]

hi..finally i done it...i was able to change my ip- it was my conference extension..i change its default ip to 192.168.2.8 and after that i was able to test call my vici....thanks for all your reply.....

[patelsaheb]

I have issue when i type comand screen -ls i got belowq output
There are screens on:
1873.asterisk (Detached)
1858.astshell20181124042220 (Detached)
1733.ASTconf3way (Detached)
1703.ASTfastlog (Detached)
1698.ASTVDadapt (Detached)
1683.ASTupdate (Detached)
6 Sockets in /var/run/screen/S-root.

there is no such time sync error in report tab in vici.

How to resolve this.
Asterisk version 11.25.3


thank you

[williamconley]

1) Welcome to the Party!

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) Topic: "Re: Noone is in your session: 8600051"

Your post: "there is no such time sync error in report tab in vici."

Not only are these completely unrelated, but your post doesn't really make a lot of sense.

The report tab has no errors is a good thing, but time sync would never appear there in the first place.

Perhaps you should try again, create your own post and fully explain your situation (like the rest of us have never seen your system and have no idea what your problem is). Cuz we haven't, and we don't.

Happy to help. When we have a clue what you need.