vicidial.org

by **ramaseshi** » Tue Sep 16, 2008 5:51 am

of chopped water chestnuts, or a portion of the cheese with an equal portion of grated car- Keep Control or Else Regain It consume one or both of the others
Was thinking when we do big para drops or huge armor colums we should wait at mission screen If we reserve the equipment and stay in mission screen it wont add to the
2 Tbsp. chopped pimiento (optional) Weight Watchers and POINTS are the registered trademarks of Weight Like Bodyopus and other cyclical diets before it, the UD2 is a particularly energy and effort
The reference sheet says that if I have Advanced Space Compass an 'N' or a 'W' should appear by the compass when I am near a Nav Buoy or Witchspace beach respectively and a 'Z' for a free trade zone

by **mflorell** » Tue Sep 16, 2008 10:51 am

are you using vicidial.php or astguiclient.php?

by **ramaseshi** » Wed Sep 17, 2008 9:24 am

I am using vicidial.php.

by **mflorell** » Wed Sep 17, 2008 9:29 am

You are using the wrong AGI script, please follow the tutorials in the VICIDIAL Manager Manual for more information.

by **ramaseshi** » Thu Oct 16, 2008 5:46 am

I have gone through manager manual and user manual but i partially understand that difference between astguiclient.php and vicidial.php

why two agent logins are provided. We have to use either one at a time only?.

I think it depends on corporate/call center requirement if they need simple one we can use agent login as astguiclient.php otherwise vicidial.php.

Please explain me?

by **mflorell** » Thu Oct 16, 2008 8:06 pm

For VICIDIAL you have to route the calls through the ALL_inbound AGI script. If you use the call_inbound AGI script then the call will not go into the VICIDIAL system and you do not get any of that functionality or reporting.

by **ramaseshi** » Fri Oct 17, 2008 3:00 am

Well finally i got it working i mean callerid popup in web browser using astguiclient.php.

I have another problem. I logged in as agent in agc/vicidial.php.It always says No one in session, this messege is coming alwys even when i on inbound call also.

Please help me i have seen forums but no proper answer was posted.

by **ramaseshi** » Fri Oct 17, 2008 3:02 am

Logs are :

root@seshi:/usr/local/netzgate/etc/netzgate# screen -r
There are several suitable screens on:
27501.ASTVDremote (Detached)
27498.ASTVDauto (Detached)
27495.ASTlisten (Detached)
27492.ASTsend (Detached)
27489.ASTupdate (Detached)
27385.netzgate (Detached)
4162.ASTfastlog (Detached)
4159.ASTVDadapt (Detached)
Type "screen [-d] -r [pid.]tty.host" to resume one of them.

root@seshi:/usr/local/netzgate/etc/netzgate# screen -x
There are several suitable screens on:
27501.ASTVDremote (Detached)
27498.ASTVDauto (Detached)
27495.ASTlisten (Detached)
27492.ASTsend (Detached)
27489.ASTupdate (Detached)
27385.netzgate (Detached)
4162.ASTfastlog (Detached)
4159.ASTVDadapt (Detached)
Type "screen [-d] -r [pid.]tty.host" to resume one of them.

Crontab entries are :

# Vicidial cron jobs
0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * root /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl || run-parts --report /etc/cron.hourly
0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_VDonly.pl
1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * root /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --GSM || run-parts --report /etc/cron.hourly
2,5,8,11,14,17,20,23,26,29,32,35,38,41,44,47,50,53,56,59 * * * * /usr/share/astguiclient/AST_CRON_audio_3_ftp.pl --GSM

### keepalive script for astguiclient processes
* * * * * root /usr/share/astguiclient/ADMIN_keepalive_ALL.pl || run-parts --report /etc/cron.hourly

### kill Hangup script for Asterisk updaters
* * * * * root /usr/share/astguiclient/AST_manager_kill_hung_congested.pl || run-parts --report /etc/cron.hourly

### updater for voicemail
* * * * * root /usr/share/astguiclient/AST_vm_update.pl || run-parts --report /etc/cron.hourly

### updater for conference validator
* * * * * root /usr/share/astguiclient/AST_conf_update.pl || run-parts --report /etc/cron.hourly

### flush queue DB table every hour for entries older than 1 hour
11 * * * * root /usr/share/astguiclient/AST_flush_DBqueue.pl -q || run-parts --report /etc/cron.hourly

### fix the vicidial_agent_log once every hour
33 * * * * root /usr/share/astguiclient/AST_cleanup_agent_log.pl || run-parts --report /etc/cron.hourly

### updater for VICIDIAL hopper
* * * * * root /usr/share/astguiclient/AST_VDhopper.pl -q || run-parts --report /etc/cron.hourly
### adjust the GMT offset for the leads in the vicidial_list table
1 1,7 * * * root /usr/share/astguiclient/ADMIN_adjust_GMTnow_on_leads.pl --debug --postal-code-gmt || run-parts --report /etc/cron.daily

### reset several temporary-info tables in the database
2 1 * * * root /usr/share/astguiclient/AST_reset_mysql_vars.pl || run-parts --report /etc/cron.daily

### optimize the database tables within the asterisk database
3 1 * * * root /usr/share/astguiclient/AST_DB_optimize.pl || run-parts --report /etc/cron.daily

## adjust time on the server with ntp
30 * * * * root /usr/local/bin/ntpdate -u 18.145.0.30 2>/dev/null 1>&2 || run-parts --report /etc/cron.daily

### VICIDIAL agent time log weekly and daily summary report generation
2 0 * * 0 root /usr/share/astguiclient/AST_agent_week.pl || run-parts --report /etc/cron.daily
22 0 * * * root /usr/share/astguiclient/AST_agent_day.pl || run-parts --report /etc/cron.daily

### VICIDIAL campaign export scripts (OPTIONAL)
32 0 * * * /usr/share/astguiclient/AST_VDsales_export.pl
42 0 * * * /usr/share/astguiclient/AST_sourceID_summary_export.pl

by **mflorell** » Fri Oct 17, 2008 2:54 pm

Asterisk version?

vicidial version and build?

by **ramaseshi** » Sat Oct 18, 2008 9:32 am

Asterisk revision 1.4-beta
vicidial revision 2.0.4.1rc4

by **mflorell** » Sun Oct 19, 2008 2:57 am

In the Admin -> Servers section of admin.php, what is the Asterisk version set to?

by **ramaseshi** » Mon Oct 20, 2008 12:46 am

Oh it was set to 1.2.27 but i changed 1.4beta.

I got it working.

Thanks a lot for your help and promopt response.

Get in touch with you.

Cheers
Ramaseshi
India

by **ramaseshi** » Wed Nov 05, 2008 2:55 am

Hi

I need some help regarding lead loader.

Is there any user friendly excel format for loading leads. Because end user may need format like this

Vendor Lead Code Source Code List ID PhoneCode Phone

123 456 999 1 30529261
some thing like this so that end user knows under which filed he has enter values.

Please suggest me.

by **ramaseshi** » Wed Nov 05, 2008 6:54 am

I could be able load leads using .txt file with the following format
1000021|100021|989898|1|9999000021|MR|Test|E|Lead 21|123 Main St|||New York|NY||10110|USA|M|1970-01-01||test@test.com|none|comments

but i can't be able to do with csv or xls please mention example here how i have to keep fileds in file.

by **mflorell** » Wed Nov 05, 2008 8:00 pm

try 2.0.4.1rc5, we have fixed some lead loader bugs in that release.

by **ramaseshi** » Thu Nov 06, 2008 9:39 am

I tried with latest build it works fine.

Thank you

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