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How to force recording when agent click fast dial?

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How to force recording when agent click fast dial?

Postby thomaslly » Fri Oct 31, 2008 10:08 pm

HI Gurus,

We need to force all recordings , even when agent click fast dial. How to achieve this? It seems the current recording settings in compaign are only for auto dial .

Regards,

Thomas
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Postby mflorell » Sat Nov 01, 2008 8:09 am

vicidial.php version and build?

Have you submitted an issue to the issue tracker for this?
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Postby thomaslly » Sat Nov 01, 2008 4:18 pm

u can refer to the below post for the same system,
http://www.eflo.net/VICIDIALforum/viewtopic.php?t=6390
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