Answering machine detection

[caged_penguin]

---------- CALL STATUS STATS
+--------+----------------------+------------+
| STATUS | DESCRIPTION | CALLS |
+--------+----------------------+------------+
| A | Answering Machine | 11 |
| AA | Answering Machine Au | 113 |
| AL | Answering Machine Ms | 5 |

Why is our AL so low compared to how many AA are detected?

Please help.

We're using vicidialnow CE 1.1.

Default extensions.conf for the AMD on ext. 8320 and 8369

[mflorell]

Have you looked at the Asterisk CLI output while this runs?

What do you see in your amd_log.txt file?

[caged_penguin]

amd_log.txt
-----------------------------------------------------------------------
2008-11-08 15:07:01|6493| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:07:09|6494| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:07:30|6499| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:07:37|6503| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:08:01|6505| |AMD_MACHINE|AMD_LONGGREETING-2000-2000|8665555555|
2008-11-08 15:08:07|6506| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:08:12|6509| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:08:28|6507| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:08:58|6515| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:09:50|6520| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:10:02|6524| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:10:07|6521| |AMD_PERSON|AMD_HUMAN-1000-1000|8665555555|
2008-11-08 15:12:11|6536| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:12:21|6537| |AMD_MACHINE|AMD_INITIALSILENCE-2000-2000|8665555555|
2008-11-08 15:15:56|6551| |AMD_MACHINE|AMD_MAXWORDS-4-4|8664536923|
2008-11-08 15:16:33|6554| |AMD_MACHINE|AMD_LONGGREETING-2000-2000|8665555555|
2008-11-08 15:16:36|6555| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:17:04|6564| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:17:43|6571| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:17:44|6573| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:18:12|6577| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:18:40|6579| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:19:12|6580| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:23:56|6587| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:24:28|6588| |AMD_MACHINE|AMD_LONGGREETING-2000-2000|8665555555|
2008-11-08 15:25:01|6590| |AMD_MACHINE|AMD_MAXWORDS-4-4|8665555555|
2008-11-08 15:25:02|6589| |AMD_MACHINE|AMD_LONGGREETING-2000-2000|8665555555|

Asterisk log
---------------------------------------------------------------------------
Nov 8 15:08:56 VERBOSE[18791] logger.c: -- Executing AMD("Local/917572298000
@default-bb5e,1", "2000|2000|1000|5000|120|50|4|256") in new stack
Nov 8 15:08:56 VERBOSE[18791] logger.c: -- AMD: Local/917572298000@default-
bb5e,1 8665555555 (null) (Fmt: 64)
Nov 8 15:08:56 VERBOSE[18791] logger.c: -- AMD: initialSilence [2000] greet
ing [2000] afterGreetingSilence [1000] totalAnalysisTime [5000] minimumWordLengt
h [120] betweenWordsSilence [50] maximumNumberOfWords [4] silenceThreshold [256]

Nov 8 15:08:57 VERBOSE[18791] logger.c: -- AMD: Word detected. iWordsCount:
1
Nov 8 15:08:57 VERBOSE[18791] logger.c: -- AMD: Changed state to STATE_IN_S
ILENCE
Nov 8 15:08:57 VERBOSE[18791] logger.c: -- AMD: Word detected. iWordsCount:
2
Nov 8 15:08:57 VERBOSE[18791] logger.c: -- AMD: Changed state to STATE_IN_S
ILENCE
Nov 8 15:08:57 VERBOSE[18791] logger.c: -- AMD: Word detected. iWordsCount:
3
Nov 8 15:08:58 VERBOSE[18791] logger.c: -- AMD: Changed state to STATE_IN_S
ILENCE
Nov 8 15:08:58 VERBOSE[18791] logger.c: -- AMD: Word detected. iWordsCount:
4
Nov 8 15:08:58 VERBOSE[18791] logger.c: -- AMD: ANSWERING MACHINE: iWordsCount:4


Nov 8 15:17:41 VERBOSE[21596] logger.c: -- Executing AMD("Local/914845678000@default-ab6a,1", "2000|2000|1000|5000|120|50|4|256") in new stack
Nov 8 15:17:41 VERBOSE[21596] logger.c: -- AMD: Local/914845678000@default-
ab6a,1 8665555555(null) (Fmt: 64)
Nov 8 15:17:41 VERBOSE[21596] logger.c: -- AMD: initialSilence [2000] greet
ing [2000] afterGreetingSilence [1000] totalAnalysisTime [5000] minimumWordLengt
h [120] betweenWordsSilence [50] maximumNumberOfWords [4] silenceThreshold [256]

Nov 8 15:17:41 VERBOSE[21596] logger.c: -- AMD: Word detected. iWordsCount:
1
Nov 8 15:17:41 VERBOSE[21596] logger.c: -- AMD: Changed state to STATE_IN_S
ILENCE
Nov 8 15:17:42 VERBOSE[21596] logger.c: -- AMD: Word detected. iWordsCount:
2
Nov 8 15:17:42 VERBOSE[21596] logger.c: -- AMD: Changed state to STATE_IN_S
ILENCE

[mflorell]

I will need to see more Asterisk CLI output, this doesn't show me much.

Can you get the output fromthe real Asterisk CLI? (not 'asterisk -r')