Call Time

[kolucoms6]

I got Calls for CA and WA states at 3:31 PM GMT which means local time of 7:30 AM. I guess we are NOT supposed to call before 9 AM.

How to set up that ?

Its Not preset ?

[mflorell]

In your list page, does it show different time zones? If so what are they?

[kolucoms6]

Code: Select all


CALL TIME LISTINGS:
12pm-5pm default 12pm to 5pm calling 1200  1700  MODIFY
12pm-9pm default 12pm to 9pm calling 1200  1200  MODIFY
24hours default 24 hours calling 0  2400  MODIFY
5pm-9pm default 5pm to 9pm calling 1700  2100  MODIFY
9am-5pm default 9am to 5pm calling 900  1700  MODIFY
9am-9pm default 9am to 9pm calling 900  2100  MODIFY




[kolucoms6]

Code: Select all


STATE CALL TIME LISTINGS:
alabama AL Alabama 8am-8pm and Sunday  800  MODIFY
illinois IL Illinois 8am  800  MODIFY
indiana IN Indiana 8pm restriction  900  MODIFY
kentucky KY Kentucky 10am restriction  1000  MODIFY
louisiana LA Louisiana 8am-8pm and Sunday  800  MODIFY
massachuse MA Massachusetts 8am-8pm  800  MODIFY
mississipp MS Mississippi 8am-8pm and Sunday  800  MODIFY
nebraska NE Nebraska 8am  800  MODIFY
nevada NV Nevada 8pm restriction  900  MODIFY
pennsylvan PA Pennsylvania sunday restrictio  900  MODIFY
rhodeislan RI Rhode Island restrictions  900  MODIFY
sdakota SD South Dakota sunday restrict  900  MODIFY
tennessee TN Tennessee 8am  800  MODIFY
texas TX Texas sunday restriction  900  MODIFY
utah UT Utah 8pm restriction  900  MODIFY
washington WA Washington 8am  800  MODIFY
wyoming WY Wyoming 8am-8pm  800  MODIFY




[mflorell]

In your LIST page, does it show different time zones? If so what are they?

[williamconley]

For the dialer NOT to call before 9AM local time of the person you are calling, it needs to know ... the local time of the person you are calling.

So ... in your LIST, does it have the time-zone for each lead?

If that is not filled in system does not know the time-zone for the lead, it is not able to filter by time.