General and Support topics relating to ViciDialNow and GoAutoDial ISO installers
Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid
by kolucoms6 » Wed Nov 19, 2008 2:08 pm
When an agent is on call and if machine get shut down due to some issues, what disposition , lead gets in the dialer ?
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USA/UK "VOIP CLI" Calling Minutes : 1 cents per minutes.
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kolucoms6
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by mflorell » Wed Nov 19, 2008 4:57 pm
what vicidial.php version and build?
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mflorell
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by kolucoms6 » Wed Nov 19, 2008 5:00 pm
VERSION: 2.0.4-121 BUILD: 80424-0442
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USA/UK "VOIP CLI" Calling Minutes : 1 cents per minutes.
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kolucoms6
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by mflorell » Wed Nov 19, 2008 5:02 pm
The call should stay as INCALL status until the agent tries to login again, then it may be changed to ERI status.
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mflorell
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by kolucoms6 » Wed Nov 19, 2008 5:03 pm
ERI ?
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USA/UK "VOIP CLI" Calling Minutes : 1 cents per minutes.
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kolucoms6
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