Hopper List

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Hopper List

Postby kolucoms6 » Fri Dec 05, 2008 7:15 pm

Many times I have noticed and faced the below Issue

It shows that

|| This campaign has 779 leads to be dialed in those lists

This campaign has 0 leads in the dial hopper

Why is it so ?

My default Hopper Level is always 50.
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USA/UK "VOIP CLI" Calling Minutes : 1 cents per minutes.
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Postby williamconley » Sun Mar 28, 2010 9:01 pm

old post but ...

if your hopper is always empty or empties too quickly even though you have numbers available to dial, you need to check your asterisk CLI and find out what is happening to those calls. probably they are "failing" and the hopper is emptying out as a result.
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Postby powehouse » Tue Mar 30, 2010 6:02 am

Did you check if the agents properly dispose the calls, could've been DNC, wrong num, etc.
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