vicidialnow-ce-1.1-cd.iso (softphone registration)

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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vicidialnow-ce-1.1-cd.iso (softphone registration)

Postby 28300 » Sat Dec 13, 2008 3:44 am

Hi,

I downloaded vicidialnow-ce-1.1-cd.iso and it is installed successfully.

But the softphones cud not be registered.
asterisk -r shows no activity when Im in process of registering the softphone.
Server is accessible.
Even after stopping iptables, phones can't be registered and still the asterisk -r shows no activity at all (except the dns refresh etc)
I've used xlite - sjphone and even zoiper.

Is thr some sort of bug??

ty
28300
 
Posts: 43
Joined: Sun Nov 04, 2007 11:42 am

Postby gardo » Sun Dec 14, 2008 12:07 pm

Here are the default SIP accounts on VicidialNOW:

usernames: cc100 to cc130
passwords: test

Are you using one of them?
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Postby 28300 » Mon Dec 15, 2008 5:13 am

Thanks gardo,

Yes, Im using cc100/test

Im still not able to register even after reinstallation :(

ty
28300
 
Posts: 43
Joined: Sun Nov 04, 2007 11:42 am

Postby gardo » Tue Dec 16, 2008 6:04 am

Is your VicidialNOW server on the same LAN as the softphones? By default, the IP address of the VicidialNOW server is 192.168.1.2. Have you changed it to match your network settings?
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Postby paulo_emerique » Mon Dec 22, 2008 1:29 pm

I was facing same problem ... after setting gateway IP (originally blank) on vicidialnow server, and issuing sip reload, phones could register properly.
paulo_emerique
 
Posts: 1
Joined: Mon Dec 22, 2008 1:27 pm


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