vicidial.org

by **Op3r** » Wed Dec 17, 2008 10:31 am

We have a campaign that requires this scenario.

We call the customer, then talk to them and when we transfer it to another center the call should be showing the CID of the customer we called.

Is this possible?

by **Nortelguy** » Wed Dec 17, 2008 3:34 pm

What kind of phone system in the other call center? and how is it connected ?

by **mflorell** » Wed Dec 17, 2008 7:48 pm

This feature is present in SVN trunk

by **Op3r** » Thu Dec 18, 2008 2:13 pm

Ok is this still 2.0.4 or 2.0.5?

by **Op3r** » Thu Dec 18, 2008 3:43 pm

Ok the SVN is based on the 2.0.5 now.

Im going to test it now.

by **mflorell** » Fri Dec 19, 2008 4:39 pm

SVN/branch/agc_2.0.4 is based on the 2.0.4 release tree

SVN/trunk is the stable development branch that will become 2.0.5

by **Op3r** » Sun Dec 21, 2008 4:05 pm

hello Matt,

so SVN/branch/agc_2.0.4 <-- even this branch the feature is there?

the svn stable branch which is 2.0.5 are working fine by me though. The feature where you can transfer the CID is working.

vicidial.org

transferring a call and showing customer's CID

transferring a call and showing customer's CID

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