You do not have permission to view campaign TESTING

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

You do not have permission to view campaign TESTING

Postby walex » Fri Dec 19, 2008 2:32 pm

Hello guys, i'm having this challenges, i can not modify my camapign , it always give this error, "You do not have permission to view campaign TESTING" and i
have set all the admin interface option to 1, pls can anybody tell me what realy happen.
i,m using vicidial VERSION: 2.0.4-122
walex
 
Posts: 29
Joined: Sat Nov 08, 2008 1:21 am

Postby Op3r » Sun Dec 21, 2008 4:44 pm

did you check if your group permission have the ability to modify campaign?

If in doubt please get the manual from www.eflo.net/store.php
Get paid for US outbound Toll Free calls. PM me.
Op3r
 
Posts: 1432
Joined: Wed Jun 07, 2006 7:53 pm
Location: Manila

Postby williamconley » Mon Dec 22, 2008 8:30 pm

Have you done a full scratch install from beginning to end and then tested the system?

To view and change a campaign:

First you have to have general permission to view and change campaigns (you changed all the permissions to 1).

Second you must have permission for THAT campaign (this is done in USER GROUPS). Change the group of which you are a member to have access to the campaign you want to see (or ALL CAMPAIGNS).

And if you haven't bought the Manager Manual yet, you will probably find yourself wasting a LOT of time trying to figure out the step by step procedure for things that are spelled out in it.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: You do not have permission to view campaign TESTING

Postby kaloy » Thu Jul 12, 2012 6:26 am

hi guys, i have the same problem i have check the user group settings but it seems the campaigns i created dont appear in the allowed campaigns section in usergroup settings. pls help thanks
kaloy
 
Posts: 1
Joined: Thu Jul 12, 2012 6:19 am

Re: You do not have permission to view campaign TESTING

Postby rrb555 » Thu Jul 12, 2012 7:16 am

please always post your vicidial installion, version and build. see my signature.
One server that I am managing | Single Server | ViciBox Redux 6.0 | VERSION: 2.12-549a | BUILD: 160404-0940 | revision 2508| No other hardware
For help you can send me a direct email info@support.com.ph
rrb555
 
Posts: 585
Joined: Tue Feb 08, 2011 4:24 pm
Location: Quezon City, Philippines

Re: You do not have permission to view campaign TESTING

Postby williamconley » Mon Jul 16, 2012 7:35 pm

as rrb555 says (I'll rephrase it, if you don't mind rrb555 ...):

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600
___________________________

Also: When you "save" these campaigns, the resulting screen should have a "response" in the manner of "changes saved" or "changes NOT saved" ... what, exactly does that response say? 8-)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to Support

Who is online

Users browsing this forum: No registered users and 140 guests