Fixed issue with "Sorry, there are no available session

[iratik]

Installed vicidial now, followed instructions.
Needed to use the login "100/test" instead of the same login/pass as the required sip registration "cc100/test" on the phone login.

Past that I get "Sorry, there are no available sessions"

Checked the code in vicidial.php and saw it was because $session_id did not have a value.
Checked up the stack through the muck and saw around line 1134
"SELECT conf_exten FROM vicidial_conferences where extension='$SIP_user' and server_ip = '$server_ip' LIMIT 1;"

Needed to get into database and look at vicidial_conferences
....
saw the problem...
Server IP is 192.168.1.2, I had setup the server_ip to something different on setup ... updated

... went into admin and conferences and fixed.

[iratik]

There is another hard coded reference to 192.168.1.2 in the /etc/asterisk/ directory.. .there are several hard coded references there .. if you are getting errors to root by mail... this may be the cause

[john_usc]

I am having the same problem. Could you kindly let me know which files you changed.
Thanks

[williamconley]

I am having the same problem. Could you kindly let me know which files you changed.
Thanks

Have a read through this file:

ADMIN_update_server_ip.pl

[john_usc]

where is this file located?

Thanks

[john_usc]

ok found it

here it is

#!/usr/bin/perl

# ADMIN_update_server_ip.pl - updates IP address in DB and conf file
#
# This script is designed to update all database tables and the local
# astguiclient.conf file to reflect a change in IP address. The script will
# automatically default to the first eth address in the ifconfig output.
#
# Copyright (C) 2008 Matt Florell <vicidial@gmail.com> LICENSE: GPLv2
#
# CHANGELOG
# 71205-2144 - added display of extensions.conf example for call routing
# 80321-0220 - updated for new settings
#
#
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';

open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARold_server_ip = $line; $VARold_server_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
$i++;
}

############################################

$CLIold_server_ip=0;
$CLIserver_ip=0;

$secX = time();

# constants
$DB=1; # Debug flag, set to 0 for no debug messages, lots of output
$US='_';
$MT[0]='';

### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
$i++;
}

if ($args =~ /--help/i)
{
print "ADMIN_update_server_ip.pl - updates server_ip in the $VARDB_database\n";
print "database and in the local /etc/astguiclient.conf file.\n";
print "\n";
print "command-line options:\n";
print " [--help] = this help screen\n";
print " [--debug] = verbose debug messages\n";
print " [--auto] = no prompts\n";
print "configuration options:\n";
print " [--old-server_ip=192.168.2.2] = define old server IP address at runtime\n";
print " [--server_ip=192.168.2.2] = define new server IP address at runtime\n";
print "\n";

exit;
}
else
{
if ($args =~ /--debug/i) # Debug flag
{
$DB=1;
}
if ($args =~ /--auto/i) # no prompts flag
{
$AUTO=1;
}
if ($args =~ /--old-server_ip=/i) # CLI defined old server IP address
{
@CLIoldserver_ipARY = split(/--old-server_ip=/,$args);
@CLIoldserver_ipARX = split(/ /,$CLIoldserver_ipARY[1]);
if (length($CLIoldserver_ipARX[0])>2)
{
$VARold_server_ip = $CLIoldserver_ipARX[0];
$VARold_server_ip =~ s/\/$| |\r|\n|\t//gi;
$CLIold_server_ip=1;
print " CLI defined old server IP: $VARold_server_ip\n";
}
}
if ($args =~ /--server_ip=/i) # CLI defined server IP address
{
@CLIserver_ipARY = split(/--server_ip=/,$args);
@CLIserver_ipARX = split(/ /,$CLIserver_ipARY[1]);
if (length($CLIserver_ipARX[0])>2)
{
$VARserver_ip = $CLIserver_ipARX[0];
$VARserver_ip =~ s/\/$| |\r|\n|\t//gi;
$CLIserver_ip=1;
print " CLI defined server IP: $VARserver_ip\n";
}
}
}
}
else
{
# print "no command line options set\n";
}
### end parsing run-time options ###

if (-e "$PATHconf")
{
print "Previous astGUIclient configuration file found at: $PATHconf\n";
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^PATHDONEmonitor/) && ($CLIDONEmonitor < 1) )
{$PATHDONEmonitor = $line; $PATHDONEmonitor =~ s/.*=//gi;}
# if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
# {$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
if ( ($line =~ /^VARactive_keepalives/) && ($CLIactive_keepalives < 1) )
{$VARactive_keepalives = $line; $VARactive_keepalives =~ s/.*=//gi;}
if ( ($line =~ /^VARFTP_host/) && ($CLIFTP_host < 1) )
{$VARFTP_host = $line; $VARFTP_host =~ s/.*=//gi;}
if ( ($line =~ /^VARFTP_user/) && ($CLIFTP_user < 1) )
{$VARFTP_user = $line; $VARFTP_user =~ s/.*=//gi;}
if ( ($line =~ /^VARFTP_pass/) && ($CLIFTP_pass < 1) )
{$VARFTP_pass = $line; $VARFTP_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARFTP_port/) && ($CLIFTP_port < 1) )
{$VARFTP_port = $line; $VARFTP_port =~ s/.*=//gi;}
if ( ($line =~ /^VARFTP_dir/) && ($CLIFTP_dir < 1) )
{$VARFTP_dir = $line; $VARFTP_dir =~ s/.*=//gi;}
if ( ($line =~ /^VARHTTP_path/) && ($CLIHTTP_path < 1) )
{$VARHTTP_path = $line; $VARHTTP_path =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_host/) && ($CLIREPORT_host < 1) )
{$VARREPORT_host = $line; $VARREPORT_host =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_user/) && ($CLIREPORT_user < 1) )
{$VARREPORT_user = $line; $VARREPORT_user =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_pass/) && ($CLIREPORT_pass < 1) )
{$VARREPORT_pass = $line; $VARREPORT_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_port/) && ($CLIREPORT_port < 1) )
{$VARREPORT_port = $line; $VARREPORT_port =~ s/.*=//gi;}
if ( ($line =~ /^VARREPORT_dir/) && ($CLIREPORT_dir < 1) )
{$VARREPORT_dir = $line; $VARREPORT_dir =~ s/.*=//gi;}
if ( ($line =~ /^VARfastagi_log_min_servers/) && ($CLIVARfastagi_log_min_servers < 1) )
{$VARfastagi_log_min_servers = $line; $VARfastagi_log_min_servers =~ s/.*=//gi;}
if ( ($line =~ /^VARfastagi_log_max_servers/) && ($CLIVARfastagi_log_max_servers < 1) )
{$VARfastagi_log_max_servers = $line; $VARfastagi_log_max_servers =~ s/.*=//gi;}
if ( ($line =~ /^VARfastagi_log_min_spare_servers/) && ($CLIVARfastagi_log_min_spare_servers < 1) )
{$VARfastagi_log_min_spare_servers = $line; $VARfastagi_log_min_spare_servers =~ s/.*=//gi;}
if ( ($line =~ /^VARfastagi_log_max_spare_servers/) && ($CLIVARfastagi_log_max_spare_servers < 1) )
{$VARfastagi_log_max_spare_servers = $line; $VARfastagi_log_max_spare_servers =~ s/.*=//gi;}
if ( ($line =~ /^VARfastagi_log_max_requests/) && ($CLIVARfastagi_log_max_requests < 1) )
{$VARfastagi_log_max_requests = $line; $VARfastagi_log_max_requests =~ s/.*=//gi;}
if ( ($line =~ /^VARfastagi_log_checkfordead/) && ($CLIVARfastagi_log_checkfordead < 1) )
{$VARfastagi_log_checkfordead = $line; $VARfastagi_log_checkfordead =~ s/.*=//gi;}
if ( ($line =~ /^VARfastagi_log_checkforwait/) && ($CLIVARfastagi_log_checkforwait < 1) )
{$VARfastagi_log_checkforwait = $line; $VARfastagi_log_checkforwait =~ s/.*=//gi;}
$i++;
}
}

if ($AUTO)
{
$manual='n';
@ip = `/sbin/ifconfig`;
$j=0;
while($#ip>=$j)
{
if ($ip[$j] =~ /inet addr/) {$VARserver_ip = $ip[$j]; $j=1000;}
$j++;
}
$VARserver_ip =~ s/.*addr:| Bcast.*|\r|\n|\t| //gi;
}
else
{
print("\nWould you like to use interactive mode (y/n): [y] ");
$manual = <STDIN>;
chomp($manual);
}

if ($manual =~ /n/i)
{
$manual=0;
}
else
{
$config_finished='NO';
while ($config_finished =~/NO/)
{
print "\nSTARTING SERVER IP ADDRESS CHANGE FOR VICIDIAL...\n";

##### BEGIN old_server_ip propmting and check #####
$continue='NO';
while ($continue =~/NO/)
{
print("\nOld server IP address or press enter for default: [$VARold_server_ip] ");
$PROMPTold_server_ip = <STDIN>;
chomp($PROMPTold_server_ip);
if (length($PROMPTold_server_ip)>6)
{
$PROMPTold_server_ip =~ s/ |\n|\r|\t|\/$//gi;
$VARold_server_ip=$PROMPTold_server_ip;
$continue='YES';
}
else
{
$continue='YES';
}
}
##### END old_server_ip propmting and check #####

##### BEGIN server_ip propmting and check #####
if (length($VARserver_ip)<7)
{
### get best guess of IP address from ifconfig output ###
# inet addr:10.10.11.17 Bcast:10.10.255.255 Mask:255.255.0.0
@ip = `/sbin/ifconfig`;
$j=0;
while($#ip>=$j)
{
if ($ip[$j] =~ /inet addr/) {$VARserver_ip = $ip[$j]; $j=1000;}
$j++;
}
$VARserver_ip =~ s/.*addr:| Bcast.*|\r|\n|\t| //gi;
}

$continue='NO';
while ($continue =~/NO/)
{
print("\nserver IP address or press enter for default: [$VARserver_ip] ");
$PROMPTserver_ip = <STDIN>;
chomp($PROMPTserver_ip);
if (length($PROMPTserver_ip)>6)
{
$PROMPTserver_ip =~ s/ |\n|\r|\t|\/$//gi;
$VARserver_ip=$PROMPTserver_ip;
$continue='YES';
}
else
{
$continue='YES';
}
}
##### END server_ip propmting and check #####



print "\n";
print " old server_ip: $VARold_server_ip\n";
print " new server_ip: $VARserver_ip\n";
print "\n";

print("Are these settings correct?(y/n): [y] ");
$PROMPTconfig = <STDIN>;
chomp($PROMPTconfig);
if ( (length($PROMPTconfig)<1) or ($PROMPTconfig =~ /y/i) )
{
$config_finished='YES';
}
}
}

print "Writing change to astguiclient.conf file: $PATHconf\n";

open(conf, ">$PATHconf") || die "can't open $PATHconf: $!\n";
print conf "# astguiclient.conf - configuration elements for the astguiclient package\n";
print conf "# this is the astguiclient configuration file \n";
print conf "# all comments will be lost if you run install.pl again\n";
print conf "\n";
print conf "# Paths used by astGUIclient\n";
print conf "PATHhome => $PATHhome\n";
print conf "PATHlogs => $PATHlogs\n";
print conf "PATHagi => $PATHagi\n";
print conf "PATHweb => $PATHweb\n";
print conf "PATHsounds => $PATHsounds\n";
print conf "PATHmonitor => $PATHmonitor\n";
print conf "PATHDONEmonitor => $PATHDONEmonitor\n";
print conf "\n";
print conf "# The IP address of this machine\n";
print conf "VARserver_ip => $VARserver_ip\n";
print conf "\n";
print conf "# Database connection information\n";
print conf "VARDB_server => $VARDB_server\n";
print conf "VARDB_database => $VARDB_database\n";
print conf "VARDB_user => $VARDB_user\n";
print conf "VARDB_pass => $VARDB_pass\n";
print conf "VARDB_port => $VARDB_port\n";
print conf "\n";
print conf "# Alpha-Numeric list of the astGUIclient processes to be kept running\n";
print conf "# (value should be listing of characters with no spaces: 123456)\n";
print conf "# X - NO KEEPALIVE PROCESSES (use only if you want none to be keepalive)\n";
print conf "# 1 - AST_update\n";
print conf "# 2 - AST_send_listen\n";
print conf "# 3 - AST_VDauto_dial\n";
print conf "# 4 - AST_VDremote_agents\n";
print conf "# 5 - AST_VDadapt (If multi-server system, this must only be on one server)\n";
print conf "# 6 - FastAGI_log\n";
print conf "# 7 - AST_VDauto_dial_FILL (only for multi-server, this must only be on one server)\n";
print conf "# 8 - ip_relay (used for blind agent monitoring)\n";
print conf "VARactive_keepalives => $VARactive_keepalives\n";
print conf "\n";
print conf "# FTP recording archive connection information\n";
print conf "VARFTP_host => $VARFTP_host\n";
print conf "VARFTP_user => $VARFTP_user\n";
print conf "VARFTP_pass => $VARFTP_pass\n";
print conf "VARFTP_port => $VARFTP_port\n";
print conf "VARFTP_dir => $VARFTP_dir\n";
print conf "VARHTTP_path => $VARHTTP_path\n";
print conf "\n";
print conf "# REPORT server connection information\n";
print conf "VARREPORT_host => $VARREPORT_host\n";
print conf "VARREPORT_user => $VARREPORT_user\n";
print conf "VARREPORT_pass => $VARREPORT_pass\n";
print conf "VARREPORT_port => $VARREPORT_port\n";
print conf "VARREPORT_dir => $VARREPORT_dir\n";
print conf "\n";
print conf "# Settings for FastAGI logging server\n";
print conf "VARfastagi_log_min_servers => $VARfastagi_log_min_servers\n";
print conf "VARfastagi_log_max_servers => $VARfastagi_log_max_servers\n";
print conf "VARfastagi_log_min_spare_servers => $VARfastagi_log_min_spare_servers\n";
print conf "VARfastagi_log_max_spare_servers => $VARfastagi_log_max_spare_servers\n";
print conf "VARfastagi_log_max_requests => $VARfastagi_log_max_requests\n";
print conf "VARfastagi_log_checkfordead => $VARfastagi_log_checkfordead\n";
print conf "VARfastagi_log_checkforwait => $VARfastagi_log_checkforwait\n";
close(conf);


print "\nSTARTING DATABASE TABLES UPDATES PHASE...\n";

if (!$VARDB_port) {$VARDB_port='3306';}

use DBI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;

print " Updating servers table...\n";
$stmtA = "UPDATE servers SET server_ip='$VARserver_ip' where server_ip='$VARold_server_ip';";
$affected_rows = $dbhA->do($stmtA);
if ($DB) {print " |$affected_rows|$stmtA|\n";}

print " Updating phones table...\n";
$stmtA = "UPDATE phones SET server_ip='$VARserver_ip' where server_ip='$VARold_server_ip';";
$affected_rows = $dbhA->do($stmtA);
if ($DB) {print " |$affected_rows|$stmtA|\n";}

print " Updating inbound_numbers table...\n";
$stmtA = "UPDATE inbound_numbers SET server_ip='$VARserver_ip' where server_ip='$VARold_server_ip';";
$affected_rows = $dbhA->do($stmtA);
if ($DB) {print " |$affected_rows|$stmtA|\n";}

print " Updating server_updater table...\n";
$stmtA = "UPDATE server_updater SET server_ip='$VARserver_ip' where server_ip='$VARold_server_ip';";
$affected_rows = $dbhA->do($stmtA);
if ($DB) {print " |$affected_rows|$stmtA|\n";}

print " Updating conferences table...\n";
$stmtA = "UPDATE conferences SET server_ip='$VARserver_ip' where server_ip='$VARold_server_ip';";
$affected_rows = $dbhA->do($stmtA);
if ($DB) {print " |$affected_rows|$stmtA|\n";}

print " Updating vicidial_conferences table...\n";
$stmtA = "UPDATE vicidial_conferences SET server_ip='$VARserver_ip' where server_ip='$VARold_server_ip';";
$affected_rows = $dbhA->do($stmtA);
if ($DB) {print " |$affected_rows|$stmtA|\n";}

print " Updating vicidial_stations table...\n";
$stmtA = "UPDATE vicidial_stations SET server_ip='$VARserver_ip' where server_ip='$VARold_server_ip';";
$affected_rows = $dbhA->do($stmtA);
if ($DB) {print " |$affected_rows|$stmtA|\n";}

print " Updating vicidial_remote_agents table...\n";
$stmtA = "UPDATE vicidial_remote_agents SET server_ip='$VARserver_ip' where server_ip='$VARold_server_ip';";
$affected_rows = $dbhA->do($stmtA);
if ($DB) {print " |$affected_rows|$stmtA|\n";}

print " Updating phone_favorites table...\n";
$stmtA = "UPDATE phone_favorites SET server_ip='$VARserver_ip' where server_ip='$VARold_server_ip';";
$affected_rows = $dbhA->do($stmtA);
if ($DB) {print " |$affected_rows|$stmtA|\n";}

print " Updating vicidial_server_trunks table...\n";
$stmtA = "UPDATE vicidial_server_trunks SET server_ip='$VARserver_ip' where server_ip='$VARold_server_ip';";
$affected_rows = $dbhA->do($stmtA);
if ($DB) {print " |$affected_rows|$stmtA|\n";}

$dbhA->disconnect();

### format the new server_ip dialstring for example to use with extensions.conf
$S='*';
if( $VARserver_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ )
{
$a = leading_zero($1);
$b = leading_zero($2);
$c = leading_zero($3);
$d = leading_zero($4);
$VARremDIALstr = "$a$S$b$S$c$S$d";
}

print "\nSERVER IP ADDRESS CHANGE FOR VICIDIAL FINISHED!\n";
print "\nPlease remember to change your extensions.conf entries for the new IP address:\n";
print "exten => _$VARremDIALstr*8600XXX,1,Goto(default,${EXTEN:16},1)\n";
print "exten => _$VARremDIALstr*8600XXX*.,1,Goto(default,${EXTEN:16},1)\n";
print "exten => _$VARremDIALstr*78600XXX,1,Goto(default,${EXTEN:16},1)\n";
print "exten => _$VARremDIALstr*78600XXX*.,1,Goto(default,${EXTEN:16},1)\n";
print "exten => _8600XXX*.,1,AGI(agi-VDADfixCXFER.agi)\n";
print "exten => _78600XXX*.,1,AGI(agi-VDADfixCXFER.agi)\n";


$secy = time(); $secz = ($secy - $secX); $minz = ($secz/60); # calculate script runtime so far
print "\n - process runtime ($secz sec) ($minz minutes)\n";


exit;


sub leading_zero($)
{
$_ = $_[0];
s/^(\d)$/0$1/;
s/^(\d\d)$/0$1/;
return $_;
} # End of the leading_zero() routine.




what do I need to chnage here.
Thanks

[williamconley]

have you read the manager's manual? do you know the purpose of this script? Did you read the top of the script where it's purpose is listed?