Dialing Glitch

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Dialing Glitch

Postby aspitzer » Wed Jan 07, 2009 5:24 pm

While most wouldn't consider this a big issue.....

I have found that while in preview dial mode on a campaign you can change the pulled number and dial that number instead of the lead that is supposed to be dialed. I have found this to be true for the phone and alt_phone fields. I have made the two fields readonly and have the manual dial feature restricted to lists.

While making the fields readonly is a quick fix, I think that this should be addressed behind the scenes as well.

Thanks.
aspitzer
 
Posts: 7
Joined: Thu Oct 16, 2008 11:48 am

Postby mflorell » Wed Jan 07, 2009 7:02 pm

There is a specific option to disable altering of the phone number in SVN trunk.
mflorell
Site Admin
 
Posts: 18406
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 55 guests